Shopify Inbox
Öne çıkan görsel galerisi
Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. In fact, 70% of all Inbox conversations are with shoppers making a purchase. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor your message to your customer. You can even recommend products or offer discounts to increase order value. Help customers faster with automated replies, FAQs, and a personal chat experience.
- Turn on chat and track results with a seamless workflow in the Shopify admin.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
- Öne çıkanlar
- Amerika Birleşik Devletleri'ndeki işletmeler arasında popüler
- Doğrudan Shopify yöneticisinde kullanım
- En yeni temalarla çalışır
Yayınlanma
14 Ağustos 2019
Diller
İngilizce, Fransızca, Almanca, İtalyanca, Japonca, Portekizce (Brezilya), İspanyolca, Basitleştirilmiş Çince, Geleneksel Çince, Çekçe, Danca, Felemenkçe, Fince, Korece, Norveççe, Portekizce (Portekiz), İsveççe, Tayca, Türkçe, Vietnamcave Lehçe
Kategoriler
Değerlendirmeler (4.795)
Shopify's chat support has significantly enhanced our ability to communicate directly with our clients. This feature not only streamlines our customer service interactions but also helps in building trust and fostering stronger relationships with our customers. Highly recommended for any business looking to improve client communication and trust!
This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!
it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two
I am extremely impressed with this app! It offers real-time communication and seamless integration, making customer interactions smooth and efficient. The "Quick Replies" feature is a game-changer for providing fast and effective customer service. I love how I can offer products or discounts directly through chat, which has significantly improved my sales.
The automated responses and instant answers save me a lot of time, and the app's ability to consolidate customer interactions and provide insights into customer behavior is invaluable. I also appreciate the feature that allows me to send tracking updates and responses to missed chats directly to customers. This app has truly enhanced my customer service experience, and the user-friendly interface makes it easy to use.
Highly recommend it to any merchant looking to improve their customer service and sales!
Since I began using Shopify for our e-commerce needs, I have found the platform to be exceptionally user-friendly and efficient. The intuitive interface and extensive features have made managing our online store both straightforward and enjoyable.
Destek
Shopify, Shopify Inbox hakkındaki tüm sorularınızı yanıtlayabilir.
Geliştirici
Kaynaklar
Veri erişimi
Bu uygulamanın mağazanızda kullanılabilmesi için aşağıdaki verilere erişmesi gerekir. Nedenini geliştiricinin gizlilik politikası belgesinden öğrenin.
Kişisel verileri görüntüleme:
Müşteriler, mağaza sahibi, personel bilgileri
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Müşteriler
Ad, E-posta adresi, Telefon numarası, Fiziksel adres, Geolocation, IP adresi, Tarayıcı ve işletim sistemi
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Mağaza sahibi
Ad, E-posta adresi, Telefon numarası, Fiziksel adres
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Personel bilgileri
Ad, E-posta adresi, Telefon numarası
Mağaza verilerini görüntüleme ve yönetme:
Müşteriler, ürünler, siparişler, personel hesapları, Online Mağaza, Shopify yöneticisi, diğer hizmetler
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Müşterileri düzenleyin
Müşteri verileri
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Ürünleri görüntüleyin
Ürün girişleri, ürünler, or koleksiyonlar
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Siparişleri düzenleyin
Atanmış gönderim, taslak siparişler, satıcının yönettiği gönderim, satış kanalınız için tüm sipariş ayrıntıları, iadeler, or üçüncü taraf gönderimi
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Personel hesaplarını görüntüleme
Personel hesapları
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Online Mağazanızı düzenleyin
Ödeme sayfası, web çerezleri ve dönüşüm takibi pikselleri kontrol ediliyor, Online Mağaza ayarlarınız, or tema
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Shopify yöneticisini görüntüleyin
Yasal politikalar
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Diğer hizmetleri görüntüleme
Uygulamalar
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Diğer verileri görüntüleyin
Marka ayarları, ödeme sayfası ayarları, or fiyat kuralları