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Reels feature didn't work. I messaged twice over 2 days and got no response. The app's JS isn't minified so it impacts store speed. Bad technically, bad support. They repeatedly contacted me after this review over 3 days via email, live chat, and Instagram, pleading for it to be removed, offering discounts, free access, and even cash payment for review removal. We responded by saying the review is reflective of the app and we would not alter it, and they continue to persist.
Hi Antique Jewellers,
We are really sorry you had issues with the app, we will assist you the best we can and fix any issues you have. We have got back to you via email and tried contacting you.
Kind regards,
Instafeed
Downloaded the paid app to use stories and reels, the functionality is broken and I wasted 6 bucks!!!
in spanish
No lo recomiendo, descargue la aplicación de forma gratuita y me facturaron 6 dolares, no funciono y lo desinstale en ese mismo día.
El desarrollador todavía no me retira la factura del cargo que me hicieron y en sus políticas no viene nada escrito sobre facturación y pagos.
Hi,
The functionality seems to be working fine, if you contacted us we would have assisted you the best we can and fix any issues you had.
Kind regards,
Instafeed
Superb app, helped me get feed and reels on my store with minimal time and effort. Super pleased, thank you
Downloaded the paid app to use stories and reels, the functionality is broken and I wasted 6 bucks.
Hi,
The functionality seems to be working fine, we have contacted you via email to fix any issues you may have.
Kind regards,
Instafeed
I had installed this app and it worked really fine, but not now. I uninstalled and now I can not install it again. What is the problem with it?
Hi Lalita, please can you send an email to info@instafeed.co.uk and we will fix the problem for you.