Avaliações (985)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
11 de agosto de 2021

Very nice support by chat! They are friendly, helping well and doing things fast. Thankyou for helping me this morning!

Thé Rose NL
Países Baixos
6 months usando a aplicação
Questão respondida por OneCommerce 11 de agosto de 2021

Hi Thé Rose NL Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous and valuable review!

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/blog/

Best Regards,

Rachel

18 de agosto de 2021

Great service! Every time I encountered a problem, the customer service was happy to help me. Recommended!!!

laclayfigurine
China
6 months usando a aplicação
Questão respondida por OneCommerce 18 de agosto de 2021

Hi Laclayfigurine Admin,

Here is Rachel from Socialhead Team.

First of all, I sincerely thank you for your generous and valuable review.

You are the reason for us to grow more and bring a better customer experience.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

2 de abril de 2022

I was able to figure out most of it on my own - it's intuitive. But, when I had a question, their support team was phenomenal and they even offered to help well beyond the help I had asked for.

Maisha Learning
Quénia
6 months usando a aplicação
Questão respondida por OneCommerce 2 de abril de 2022

Hello Maisha Learning admin,

This is Abby from Socialhead Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Abby
Socialwidget - Instagram Feed, Story & TikTok

29 de janeiro de 2021

Great app! It's simple and fast. Customer service is responsive and helped me solve a problem I had.

GENNY.PI Gioielli
Itália
6 months usando a aplicação
Questão respondida por OneCommerce 31 de janeiro de 2021

Hi GENNY.PI Gioielli Shop,

Here is Annie from Socialshop Team.

I'm really grateful for your review.

Your compliments are our most valuable asset. Thank you again for giving us the opportunity to serve you.

In using time, if you need any further information, please feel free to contact our support team.

Warmest Regards,
Annie

25 de fevereiro de 2022

Felix with customer support went above and beyond for me, from explaining in detail what I need to do, sending screen shots, and even making recommendations for my theme! Best customer support EVER!

Bad Addiction Boutique
Estados Unidos
6 months usando a aplicação
Questão respondida por OneCommerce 28 de fevereiro de 2022

Hi Bad Addiction Boutique Admin,

Felix here from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Felix
Socialwidget - Instagram Feed, Story & TikTok

6 de julho de 2021

Had some problems and contacted the customer support, it was immediately resolved. The support is 10/10!!!

🎀pinkbabygirldoll🎀
Singapura
5 months usando a aplicação
Questão respondida por OneCommerce 6 de julho de 2021

Hi 🎀pinkbabygirldoll🎀 store admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your lovely review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

Editado a 22 de abril de 2021

This app is so easy to use and I love the options you have to style your feed in desktop and mobile mode. Customer Service is always great - they have super helpful with any questions or issues! Very happy!

Embroidery and Sage
Estados Unidos
5 months usando a aplicação
Questão respondida por OneCommerce 2 de fevereiro de 2021

Hi Embroidery and Sage store admin,

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Best Regards !

Vicky

20 de julho de 2021

very good support, loads fast, and has an in app add to cart button. I can't think of any other better app than this

Melanin Matters
Singapura
5 months usando a aplicação
Questão respondida por OneCommerce 20 de julho de 2021

Hi Melanin Matters Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

22 de março de 2023

トラブルがあった際に、昼夜問わず対応してくださり、すぐに解決しました。ありがとうございました。
日本語版があればなおよいのですが、どうにか使えています。
日本語版のリリースを期待します。よろしくお願いします。

TIMELESS COMFORT
Japão
5 months usando a aplicação
Questão respondida por OneCommerce 23 de março de 2023

やあ TIMELESS COMFORT、

Socialwidget チームの Rachel です。

私たちと素晴らしい時間を過ごしたことをうれしく思います。また、私たちのアプリとサポート サービスに関する貴重なフィードバックに感謝します。

また、Socialwidget だけでなく、主要な e コマース ソリューション プラットフォームである他の OneCommerce アプリケーションに関する最新ニュースについては、https://onecommerce.io/blog/ のブログを確認することを強くお勧めします。

さらに質問がある場合は、ライブチャットでお気軽にお問い合わせいただくか、support@socialhead.io までメールでお問い合わせください。

乾杯、
Rachel
OneCommerce管理者によるソーシャルウィジェット、

25 de julho de 2021

Great app, great customization and excellent staff very helpful and attentive!
The only instafeed app you will ever need.

Vividskin Australia
Austrália
5 months usando a aplicação
Questão respondida por OneCommerce 25 de julho de 2021

Hi Vividskin Australia Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you so much for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel