Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
28 de janeiro de 2021

Very easy to use app and fast free support! Would recommend using this application to anyone new to development. A+++

Sysnex Systems
Austrália
34 minutes usando a aplicação
Questão respondida por OneCommerce 28 de janeiro de 2021

Hi Sysnex Systems store admin,

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Best Regards!

Vicky

6 de abril de 2022

Super god og hurtig support. Fin mulighed for gratis pakke, så man kan prøve det af. Nem integration.

Sisi Copenhagen
Dinamarca
34 minutes usando a aplicação
Questão respondida por OneCommerce 6 de abril de 2022

Hej Sisi København Admin,

Dette er Rachel fra Socialhead Team.
Først og fremmest vil jeg gerne takke dig for din anmeldelse.

Vi sætter virkelig pris på din feedback og kommentar om din oplevelse, når du bruger vores app og elsker vores support.

Hvis du har brug for yderligere hjælp, så lad os det vide via vores live chat eller e-mail os på support@socialhead.io

Desuden er vi ved at udvikle en blog om al den nyttige information, der kan hjælpe dig med at gøre din forretning på sociale netværk med alle apps fra Socialhead.

Se venligst flere detaljer her: https://socialhead.io/category/shopify/

Med venlig hilsen!

Rachel
Socialwidget - Instagram-feed, historie og TikTok

Editado a 20 de julho de 2021

Service is amazing! I signed up and had live customer service (from a real person) who helped with all of my questions and she made all the changes so I didn't have to fiddle around making tweaks myself. Very user-friendly and their free plan was perfect for my start-up budget :)

Mummas Wear
Austrália
34 minutes usando a aplicação
Questão respondida por OneCommerce 20 de julho de 2021

Hi Mummas Wear Admin,

This is Rachel from Socialhead Team.

First of all, I sincerely thank you for your valuable review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you so much for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

19 de abril de 2022

I was trying to figure out the app and Niel popped up on the support chat and asked if I needed any help making the widget more my theme e.g. colour etc and offered to do it for me. I was very indecisive on the colour but Niel was so patient and made changes as needed. He also offered to help with tagging the products in the posts. Amazing service!

valerebeauty
Austrália
34 minutes usando a aplicação
Questão respondida por OneCommerce 19 de abril de 2022

Hello Valerebeauty admin,

This is Niel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Niel
Socialwidget - Instagram Feed, Story & TikTok

22 de fevereiro de 2022

I just installed this app today, I am still learning. So far so good, and I must add the support team is fabulous! Rachel reached out and helped with everything I was stuck on. I will give another review of my experience in about a few weeks.

Bahaar Fashions
Canadá
33 minutes usando a aplicação
Questão respondida por OneCommerce 22 de fevereiro de 2022

Hi Bahaar Fashions Admin,

This is Rachel from Socialhead Team.

Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/

Regards,

Rachel
Socialwidget - Instagram Feed, Story & TikTok

12 de setembro de 2022

doesnt even work for product tagging or the widget it self, fix it before you offer it as a paid app itleast.

Q by QS
Estados Unidos
33 minutes usando a aplicação
Questão respondida por OneCommerce 12 de setembro de 2022

Hi Q by QS team,

This is Rachel from Instagram Feed, Story & TikTok team.

On behalf of the team, we truly appreciate your feedback.

As per carefully checking, allow me to clarify that we actually do not have the function to get the tagged products (from Instagram) and sync them to your site because there is no API returned by Instagram to do that. We do understand our user's requirements, and would love them to enjoy our Socialwidget the most. That is why we developed the "Tag Product" function. Instead of getting the tagged from Instagram (but API Instagram does not allow), you will need to work manually on the app. The ultimate goal is to have those tagged products appear on the Instagram feed (on the website) that will meet your first requirement.

Additionally, we sincerely apologize for the issue that the widget was not showing on your storefront. Since the app had been removed from your Shopfiy, we could not investigate the root causes. However, I believe it may require some extra codes (if there is the custom page).

Our team is willing to standby and assist if you meet any problems and can bring the most experience for our users.

The app still includes many useful features for merchants. I honestly wish you had given us more time to experience before this rating. We value and respect your feedback. We are hoping for your reconsiderations.

More than anyone, I completely understand your sharing, and hopefully I will have the opportunity to provide my best assistance.

I am looking forwards to hearing from you.

Rachel
OneCommerce

22 de julho de 2022

instagram feedimin sayfamda düzgün görünmesini sağladı. renk ayarlaması, avatar, başlık, görünüm ayralamaları

TUGBA ARIK JEWELLERY
Reino Unido
32 minutes usando a aplicação
Questão respondida por OneCommerce 22 de julho de 2022

Merhaba TUGBA ARIK JEWELLERY admin,

Ben Socialhead Team'den Ocean.

Öncelikle değerlendirmeniz için içtenlikle teşekkür ederim.

Uygulamamızı kullanırken deneyiminiz hakkında geri bildiriminizi ve yorumunuzu gerçekten takdir ediyoruz ve desteğimizi seviyoruz.

Daha fazla yardıma ihtiyacınız olursa, lütfen canlı sohbetimiz aracılığıyla bize bildirin veya support@socialhead.io adresinden bize e-posta gönderin.

Ayrıca, Socialhead'in tüm uygulamalarıyla sosyal ağlarda işinizi yapmanıza yardımcı olabilecek tüm faydalı bilgiler hakkında bir blog geliştiriyoruz.

Lütfen burada daha fazla ayrıntıya bakın: https://socialhead.io/category/shopify/

Saygılarımla !

Ocean
Socialwidget - Instagram Feed, Story & TikTok

2 de julho de 2021

Customer service is amazing. They guide me through everything and even made changes on my behalf. Thank you!

Flowerhead<3
Finlândia
31 minutes usando a aplicação
Questão respondida por OneCommerce 2 de julho de 2021

Hi Flowerhead<3 store admin

Here's Rachel from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/blog/

Best Regards!

Rachel

20 de abril de 2022

I have been searching for an Instagram Feed for my Shopify store for a while now. I finally settled on Socialhead and I couldn't be happier! It was easy to connect and their support team reached out via messenger right away and walked me through the entire thing! They even gave me great suggestions. Thank you Felix!! I highly recommend this app. :)

Cool Sunrise Company
Estados Unidos
30 minutes usando a aplicação
Questão respondida por OneCommerce 20 de abril de 2022

Hi Cool Sunrise Company admin,

Here's Felix from Socialhead Customer Support Team.

Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards !

Felix
Socialwidget - Instagram Feed, Story & TikTok

15 de maio de 2023

Great app, I just installed it and it looks good. :D I asked something to the staff member Ricky and he replied within a minute with a solution which i think is great support!

Maeum Concept-Store
França
29 minutes usando a aplicação
Questão respondida por OneCommerce 15 de maio de 2023

Hi Maeum Concept-Store admin,

Here is Ricky again from Socialwidget.

First of all, I sincerely thank you for your precious review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io

Also I highly recommend you to check our blog for the latest news regarding not only Socialwidget, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Cheers,
Ricky