Instafeed ‑ Instagram Feed
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
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Excellent, I am very happy with the app and the support is on point!
Hello Grebet, thank you so much for this 5 star review! We are thrilled to hear that you enjoyed the experience with our app and support. If you ever need help again don't hesitate to reach out, our team is always ready to assist you. Best wishes!
Very helpful and a great app. Easy to use.
Hello HEXXEE, thank you for this review! We are glad to hear you find Instafeed helpful and easy to use. If you ever need any support, we are here for you. Best wishes!
Fastest response time of any company i have worked with. These guys are the real deal and i would highly recommend to anyone. Great work guys.
Hello HondoHatCo, thank you so much for this 5 star review! It's truly amazing to hear that you enjoyed the experience with our app and support. If you ever need help again don't hesitate to reach out, our team is always ready to assist you. Best wishes!
So far so good, great tool even with a free plan and great assistance service.
Hello joyamada, thank you so much for this 5-star review! We are thrilled to hear you are enjoying our Free plan and had a great experience with our support team. If you need any assistance in the future, please don’t hesitate to reach out. Best wishes!
If you add the Instafeed to one page, it will show up on other pages as well. I tried to have it only on one page but was unable to do this. Tried the live chat with support, but the live chat support is just a way to collect emails and no one is actually live. If you try to rate the app one star anywhere else but here it just pulls up the so-called live chat, pretty shady.
Hi Pitcher Perfect Plants,
Instafeed is added manually to the theme by store owners, it can be added anywhere in your store both on all pages or only on a specific page. It seems that you added it to the footer or a page template and not a specific page. Our team will get in touch with you to help you via a review reply so we can help you.
Regarding support, you are referring to our ticket system support and not live chat as we don't offer chat support by default, only upon request. Offering ticket-first support, allows us to provide better and more efficient support since you'll be talking directly with our development team.
Regarding your concern about why we ask for an email, we take privacy as a top priority and for that reason, we don't collect emails from stores on app install. You'll never get unsolicited contacts or emails from us. That means that when you contact us, we ask you to provide an email so we can get back to you. This allows you to choose which contact you want to share with us.
Feel free to contact us, we are happy to help set up Instafeed in your store properly.
Best,
Instafeed team
App works as intended, and having the ability to show Reels on the free version is amazing. Great customer service, and prompt response.
Hello Bug Bite Thing, thank you so much for this review! It's amazing to hear that you enjoyed the experience with our app and support team. If you ever need help again don't hesitate to reach out, our team is always ready to assist you. Best wishes!
Thanks for quick support- exactly what I needed
Hello treemova.com, thank you for this 5 star review! It's amazing to hear that you enjoyed the experience with our support. If you need help again don't hesitate to reach out, our team is always ready to assist you. Best wishes!
Very impressed with your services and their quick response, they helped me out within Few minutes of me reporting the issue .
The team is absolutely delightful
Have a great day
Cheers
Presh Beauti
Hi Presh Beauti, thank you so much for this kind review! It's amazing to hear that you enjoyed the experience with our support team. If you ever need help again don't hesitate to reach out, our team is always ready to assist you. Wishing you all the best!
Been using this app for nearly 5 years. Customer service fast, efficient and friendly! Thank you!
Hello Foundd Legal, it makes us so happy to hear that you've been using our app for nearly 5 years, and that you have enjoyed the experience with our team! Thank you so much for your continued support. Best wishes!
Great app support is amazing
Hi Phira London, thank you very much for this 5 star review! It's amazing to hear that you enjoyed the experience with our app and support. If you ever need help again don't hesitate to reach out. Best wishes!