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The team at this company, especially Scott, are fantastic. Highly recommended developers who have been extremely helpful and supportive throughout.
Love, love, love this app! It serves great as a self-service help center to allow customers to be more independent when shopping online with a systematic way of finding answers without having us to be online with them. Please seriously consider adding the option to display the FAQ as a widget and/or page (deep linking?). I really love the widget but I still hope to link the FAQ in the footer for customers who may miss it. Also, it would be super helpful in cleaning up the mobile browsing experience because widgets tend to overwhelm phone screens, especially when they start to grow in numbers. But yes, great job on the app!
The best application ever, I highly recommend it, easy, fast, and smooth, helps you communicate with your customers in a magical and beautiful way
Easy to use for both us and our customers. It's doing the job on reducing messages for us to individually respond to and thus providing timely info/answers for customers.
Copying and pasting into the editor is easy, but impossible to edit. Text behaves differently in the app, in the preview and on the website. Additionally, you MUST SAVE OFTEN. There is no prompting. If you work for 30mins, all your work will be lost. Other than those things, it works well and is free!
this is a really nice and useful app for my online store customer.
I think it can be more convenient for my customer.
Surprising fast and easy to set up and use. We've used a few FAQ apps before and this one beats all of them easily!
Easy to set up, looks great, small watermark but not something that is very noticable. All in all very good!
App looks great - thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
This is exactly what I was hoping for when I was searching for a quick and organized way to create a FAQ on my website. This app is very easy to learn and has plenty to offer, especially as a free app.
I would easily give 5 stars, but I had an issue with the app on day 1, which I am currently waiting on a resolution from RoarTheme. A lot of my progress was not saved (even after clicking the Save button multiple times throughout the process of adding content). The app froze up and I had to refresh the page after waiting over an hour for the save icon to complete a save I had made. When I logged back in to the app a lot of my questions and answers had disappeared. Hours of work, gone.
I am hoping my questions were secretly saved and I don't have to retype everything. If this happens I don't mind coming back and changing to 4 or 5 stars, because the app is really great when it works properly.
