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Exceptional support and technical expertise. Whenever I have requested help, I receive prompt support and always a resolution - first time. Highly recommend!
The app is great, the customer service is great, and the developers are always willing to help!
What a great honor to be working with an ecommerce partner like you guys!
Great customer service! When we had a problem, the tech staff was accommodating. I would recommend this app.
Thanks so much for the great partnership!
very happy with the app and support, with a recent google core updates and a need for shopify to be fast was a challenging. Fast simon offering side rendering on collection page has speed up our score in page speed insight, we are very happy with the app
A pleasure hearing about the LCP and CLS improvement!
An awesome app for search and collection management! The tools and information this app provides has helped our conversions and merchandising tremendously. The support team has been very helpful along every step of the process. If we ever need anything, we can always count on them to help us out!
Greatly appreciate the kind merchandising words! We love working with your guys at 707 Street :-)
Works exactly as it should. Would be 4 stars due to some limited customisation options (which are currently in the works), BUT the excellent support from Ed negated this, customising from their end, earning the full 5 stars!
The Fast Simon team is always quick with a response. They will always find and provide the solution. I highly recommend this app.
Thanks for your kind review - you guys are a great partner to work with in the past 4 years!
Great product and always quick and accurate customer service. Ed has always been helpful and the product has evolved so much from the beginning.
Thanks you so much for the kind review!
Instant Search+ is hands down the best app we have installed on Shopify.
It installed within minutes and everything just worked. When we had
questions – their support was 10 out of 10. There should never be more than
3 clicks to get to a product on an eCommerce site and InstantSearch+ can
help reduce it down to a single click.
We're blushing here from the super kind word - thanks so much!
These are the reasons why you should implement this search on your store:
1) very good search engine - both finds the items your customer is looking and makes good near close suggestions based on the words.
2) recommendation widget - although this feature is not immediately apparent from the product description, it also includes 4 recommendation widgets which you can put in the "related products" position on your product pages. This saves you the cost of buying this service through another app. It saved us $30 per month. Also, since the search engine gathers data about what people want to see through the searches, this data is being used in the recommendation widgets.
3) customer service - the customer service is excellent. They reply to all of your inquiries. I've sent them a few. Each was answered with consideration and promptness.
Bottom LIne: Best search engine we've had to date. If you have a lot of products, you need this on your Shopify store.
**UPDATE: after a year of using the search, we find it speedy, efficient, and highly suggestive. We still recommend it highly!