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Great app, very easy to use and highly customizable. We had an issue where our feed disappeared, 24/7 customer service over skype was very professional, quick and solved our problem in only 1 hour. Highly recommended!
This is really a great app. There are a number of choices for IG feed layout, which all look artistic epic ! Besides being a great app, I especially love their responsive and effective customer services. I would like to express my sincere appreciation to Alexandra from Elfsight, a smart and hardworking staff, for her long and patient support !!!
Hi Francisco,
Thank you for your fabulous review!
We are so pleased to know that our Instagram Feed widget works like a charm for you! And it's also wonderful to hear that you are happy with our customer support. We hope that you will keep enjoying our service!
Regards,
Elfsight
Easy to install and looks beautiful on our website. THANK YOU for making this enhancement to our website so easy.
Hey there,
Thank YOU for being our customer and for your amazing feedback!
We are pleased to know that you enjoy the app :)
Best regards,
Elfsight
I have found Instashow by Elfsight to be most incompetent and painful shopify app to work with. No only they don’t respond with 24 hrs. They don’t cooperate as a collaborator. I have downloaded their app now 3-4 weeks and not once have they bothered to helped to integrate the app into my shop.
I have asked them to come as a collaborator several times and they refused. Backwards and forth ward with too many emails. I went through shopify - no use.
I would give them a zero but am forced to give 1 star
So far the widget works great for the IG - a little slow updating the current post. However, I also purchased the Etsy review widget and have been asking for help all week. Just got a response back today but haven't heard back yet. I don't expect to be answered right away everyone is busy but this has been the slowest least responsive support out of any app I have used.
Dear Season,
Thank you very much for your honest review!
Please accept apologies from our Elfsight support team. We're very sorry to have kept you waiting! We've been getting a lot of requests recently and, unfortunately, it takes time to handle them all. However, we're constantly working on perfecting our service, and we're grateful to you for highlighting this issue.
Thank you for your patience and trust in us! Please feel free to reach out to Elfsight support once again if you need anything else, we'll be glad to help you.
All the best,
Elfsight
Awesome customer service! I have just installed the app and it looks great and seems to work perfectly. Thanks Elfsight!
Easy to work with.
Wonderful customer support! Helped with some customization features quickly and efficiently.
Hey Yossi, thank you for this great review! We hope you enjoy your user experience with us.
Great service
I have been looking for some instagram feed app for our store. InstaShow app obtain most sympathy during our research. Installation looked easy / and it was / I had only small problems but Andrew help me solve it quickly. I am happy now.
very easy to use and works great