InsureShield Package Protect , Počet recenzí: 54

Celkové hodnocení
4,4
Počty podle úrovně hodnocení
  • 80 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 11 % hodnocení s 1 hvězdami
21. březen 2023

Great experience with them on getting our products out. We appreciate the service and will continue working with them in the future.

Bunn Gear
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář UPS Capital Insurance Agency Inc. odpověděl 21. březen 2023

Thank you Bunn Gear for the kind review! We are thrilled that you have had a good experience using InsureShield and are happy with our service. Customers like you are always a joy to work with. Happy shipping!

Datum úprav: 11. červen 2021

Loving this app!...Easy to use, and flexible coverage for my products.
What I like the most is that it is helping me with shipping problems that happen frequently with multiple carriers, and the best part is that I am able to keep my customers happy!!

GFIT activewear
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář UPS Capital Insurance Agency Inc. odpověděl 25. březen 2021

GFIT activewear - that's what we call the brighter side of shipping! Keeping your customers happy is paramount. Glad you see the flexibility in what you can cover and the ease of use.

26. duben 2023

It gives us peace of mind to know we can rely on coverage for our precious tea and ceramics while the easy claim process helps take some of the pain away. Our customers are always impressed that a small shop like ours can give large company customer service.

Tea Dealers
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář UPS Capital Insurance Agency Inc. odpověděl 26. duben 2023

That's what we call the brighter side of shipping! Thank you, Tea Dealers, for the wonderful review. We are happy to hear you had a positive experience with our claims process.

Datum úprav: 2. únor 2023

We have been using the UPS Capital app for our Shopify store for a year and a half now and love it. It did have some hiccups but seems like they have made some changes to the platform. As a Shopify merchant that uses a vendor to drop ship for us without insurance, this has been a great value to the time to deal with the lengthy process of filing claims with the carriers for damaged or lost shipments. InsureShield for Shopify makes the process of filing claims simple and effective regardless of carrier. Customer support both phone for technical quesitons, the responsiveness from our claim representative, along with payments have been great. We rarely have claims but this gives us peace of mind incase something happens.

Estancia Tiles
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář UPS Capital Insurance Agency Inc. odpověděl 2. únor 2023

Thank you for your kind review! We love to hear that your claims and customer experience have been great. We always aim to deliver a 5 star experience to our customers and we are thrilled that we have met the mark.

10. březen 2023

The service has been a welcome addition to my store. Most important is the wonderful customer service that has been very helpful assisting with questions and details of my account!

Dogs With Issues
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář UPS Capital Insurance Agency Inc. odpověděl 10. březen 2023

Thank you for the kind review! Customer service is our top priority and we are thrilled that we have exceeded your expectations. Thank you for being a valued customer!

28. duben 2023

As a company that relies on the timely delivery of packages, we are confident in InsureShield's package insurance. Their straightforward claim process and reliable payment of claims ensure that our bottom line will not suffer from any unforeseeable losses. Moreover, the added protection against package theft through their app is a valuable benefit that provides us with peace of mind, and ensures our customers' satisfaction. In short, InsureShield's package insurance is an invaluable product that helps us mitigate risks, protect our business interests, and maintain the highest level of customer service. I can't overstate how highly I recommend this app!

Budget Billiards Supply
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář UPS Capital Insurance Agency Inc. odpověděl 28. duben 2023

Thank you Budget Billiards Supply for the kind review! We love to hear that you are happy with our customer service and our claims process. Happy shipping!

20. duben 2023

InsureShield shipping coverage is easy to use and supportive to the business we use it for. The claim processes is always easy when needed. Patrick Bell has been very helpful with partnerships and is always responsive when I have questions.

Mociun
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář UPS Capital Insurance Agency Inc. odpověděl 20. duben 2023

Thank you Mociun for the kind review! We are thrilled that the claims process has been easy for you and that Patrick has been helpful. Thank you for being a valued customer!

9. březen 2023

Great customer support and followup to questions. I have this app on 2 stores and it gives me the peace of mind that if anything were to happen to my customers orders in transit. The value for your money is excellent. You can set up which order values you want, have the customer elect it or you pay for the coverage for all your orders. Claims are easy. We have high and low value products and cover all. Patrick was great at checking in and following up after setup.

Rustic Sinks
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář UPS Capital Insurance Agency Inc. odpověděl 10. březen 2023

We are thrilled that you have had a good experience with InsureShield! Our goal is to provide customers with peace of mind and we excited to have met our mark. We love that Patrick was so instrumental in checking in and helping overall. Thank you for the kind review!

28. duben 2023

UPS Capital has been a welcome addition to our online store! No matter how good we prepare our shipments, eventually a shipper will lose or damage our order. Our previous insurance company denied most of our claims saying it was our fault not their shippers. But with UPS Capital our claims have been going through and the process is so much easier.

Thank you UPS Capital!

Yandas Music
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář UPS Capital Insurance Agency Inc. odpověděl 28. duben 2023

Thank you for the review Yandas Music! We are thrilled that you've enjoyed your claims journey with us. Thank you for being such a valued customer and sharing your positive experience!

20. duben 2023

Their customer service is top notch! We appreciate all your help in resolving the issues and kept us updated in every steps.

Mamma Mia Covers
Spojené státy
Doba používání aplikace: 12 měsíci
Vývojář UPS Capital Insurance Agency Inc. odpověděl 20. duben 2023

Thank you Mamma Mia Covers for the kind review! We love to hear that you are happy with our customer service and we have helped resolve any issues. Happy shipping!