Recensies (56)

Algemene beoordeling
4,1
Cijfers per recensieniveau
  • 77% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
2 mei 2024

The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!

LOZURI
Verenigde Staten
6 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 13 mei 2024

We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.

15 april 2024

A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so

Olfactoryfactoryllc
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 17 april 2024

That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.

18 april 2024

Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.

Charmboxmen
Verenigde Staten
5 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 22 april 2024

Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.

29 januari 2024

We really like using the Insure Shield app on shopify to protect our packages. They have been a life saver for our wholesale and retail site. Making a claim is easy & the agents are very responsive.

Beaded Blondes Wholesale
Verenigde Staten
6 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 31 januari 2024

Thank you for the wonderful review! We prioritize our customer service and easy claims process so it is great to hear that you’ve had a great experience with our app!

18 januari 2024

It is easy to work with this app. However, I was skeptical at the beginning. Now we have quick replies to our queries.

Prolisok
Verenigde Staten
4 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 31 januari 2024

We are glad that you had a great experience with our app so far! That’s what we call the brighter side of shipping!

20 april 2024

muy buena y muy rapida la resolucion de casos de reclamos, Fue muy buena decision de nuestra compañia tomar la cobertura de seguro de envios. gracias por atencion. Mil veces recomendado

AAA Craft Wire
Verenigde Staten
5 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 22 april 2024

Hola AAA Craft Wire, gracias por esta increíble reseña y por recomendar la aplicación InsureShield. Priorizamos excelentes experiencias de envío y estamos seguros de que cumplimos con los requisitos aquí para usted. ¡Por un feliz envío!

11 juli 2023

I cannot say enough good things about my experience with InsureShield. I have had some questions and needed some assistance since starting with InsureShield and service has been phenomenal!
I am a former user of a different insurance service and had to make a change because claims were paid but took weeks/hours to resolve. The InsureShield process for claims is so much easier and quicker. Thank you, InsureShield!

RTC Fitness Equipment
Verenigde Staten
5 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 13 juli 2023

Thank you for the wonderful review RTC Fitness Equipment! We are so happy to hear that you had a positive experience with our customer support & claims process. Here’s to happy shipping!

14 november 2023

Fantastic support! They are a great team to work with. I needed a bit of code adjustments and they responded and fixed the issue immediately. Thank you!

VOELEN
Verenigde Staten
Ongeveer een jaar gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 15 november 2023

Hi VOELEN,

We are so glad to hear that you had a great experience with our support team! Our team appreciates the positive feedback and is dedicated to providing you the best support. Happy shipping!

Bewerkt 17 januari 2024

I had problems setting up billing as I kept getting error messages, and had to write an e-mail to InsureShield support, but in the end it sorted itself out. The rest of my startup with InsureShield went smoothly.

The app is currently running smoothly with no further issues. Customer support has been very supportive, especially Charles...thanks for your help.

Coffeio.store
Verenigde Staten
4 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 20 september 2023

Hi Coffeio.store, we are glad that you were able to smoothly set up the InsureShield app after the initial error messages. This feedback is helpful to our team and helps us improve. Here’s to happy shipping!

22 juni 2023

This app is an absolute game-changer! UPS Capital is a true masterpiece that has greatly enhanced my productivity and efficiency. This app deserves a resounding five-star rating for its exceptional quality and unmatched user experience. Highly recommended!

Amor Lafayette
Verenigde Staten
Ongeveer een jaar gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 23 juni 2023

Thank you for the wonderful review Amor Lafayette. We are thrilled that the InsureShield App has helped enhance your productivity. We greatly appreciate the valuable feedback. Happy shipping!