Recensies (58)

Algemene beoordeling
3,6
Cijfers per recensieniveau
  • 74% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 16% recensies zijn 1 sterren
2 mei 2024

The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!

LOZURI
Verenigde Staten
6 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 13 mei 2024

We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.

18 april 2024

Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.

Charmboxmen
Verenigde Staten
8 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 22 april 2024

Hi Charmboxmen,
We’re glad that you’re loving our InsureShield app! Our goal is to provide great customer service to our customers and we are glad to hear that you’re having a great experience with our support team.

20 april 2024

muy buena y muy rapida la resolucion de casos de reclamos, Fue muy buena decision de nuestra compañia tomar la cobertura de seguro de envios. gracias por atencion. Mil veces recomendado

AAA Craft Wire
Verenigde Staten
5 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 22 april 2024

Hola AAA Craft Wire, gracias por esta increíble reseña y por recomendar la aplicación InsureShield. Priorizamos excelentes experiencias de envío y estamos seguros de que cumplimos con los requisitos aquí para usted. ¡Por un feliz envío!

15 april 2024

A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so

Olfactoryfactoryllc
Verenigde Staten
6 maanden gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 17 april 2024

That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.

13 april 2021

App was seamless to integrate and having the ability to customize our products coverage is a nice touch overall. Satisfied with my customer's claim experience as well.

The Hive Experience
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 14 april 2021

Thank you for the wonderful review and for taking the time to share your feedback with InsureShield.  Our priority is customer service and we are ecstatic that we met that mark!

28 april 2023

As a company that relies on the timely delivery of packages, we are confident in InsureShield's package insurance. Their straightforward claim process and reliable payment of claims ensure that our bottom line will not suffer from any unforeseeable losses. Moreover, the added protection against package theft through their app is a valuable benefit that provides us with peace of mind, and ensures our customers' satisfaction. In short, InsureShield's package insurance is an invaluable product that helps us mitigate risks, protect our business interests, and maintain the highest level of customer service. I can't overstate how highly I recommend this app!

Budget Billiards Supply
Verenigde Staten
Meer dan 2 jaar gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 28 april 2023

Thank you Budget Billiards Supply for the kind review! We love to hear that you are happy with our customer service and our claims process. Happy shipping!

21 maart 2023

Great experience with them on getting our products out. We appreciate the service and will continue working with them in the future.

Bunn Gear
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 21 maart 2023

Thank you Bunn Gear for the kind review! We are thrilled that you have had a good experience using InsureShield and are happy with our service. Customers like you are always a joy to work with. Happy shipping!

Bewerkt 11 juni 2021

Loving this app!...Easy to use, and flexible coverage for my products.
What I like the most is that it is helping me with shipping problems that happen frequently with multiple carriers, and the best part is that I am able to keep my customers happy!!

GFIT activewear
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 25 maart 2021

GFIT activewear - that's what we call the brighter side of shipping! Keeping your customers happy is paramount. Glad you see the flexibility in what you can cover and the ease of use.

Bewerkt 14 juni 2023

I have been an InsureShield for Shopify customer since August 2002. We are satisfied with how UPS Capital takes care of our claims. They process the claim soon as you file it with them

O Skin Med Spa
Verenigde Staten
Bijna 2 jaar gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 20 juni 2023

Thank you for the kind review O Skin Med Spa! We prioritize customer service and we're so happy to hear that you've had good experiences with our claims process. We appreciate you taking time out to provide us with feedback!

10 mei 2023

I've use UPS Capital for over a year now and their insurance processing for claims is the best we've used to date. Incredibly fast processing, simple and intuitive interface and they cover a vast amount of service levels and service providers. We've used them from domestic and international shipments with zero issues. I highly recommend you using them if you're contemplating adding insurance to your shipments.

Typically Blush
Verenigde Staten
Meer dan een jaar gebruiken de app
UPS Capital Insurance Agency Inc. heeft geantwoord 10 mei 2023

Thank you for the kind review Typically Blush! We aim to provide good service in a variety of circumstances, so we're happy to hear that we're able to meet your range of shipping needs as well as a smooth claims process.