InsureShield Package Protect

InsureShield Package Protect

定价
免费安装。 可能收取其他费用。
亮点
可直接在 Shopify 后台使用
适用于最新模板
评分
3.6 (58)

Insure shipments and get claims paid quickly so you can drive repeat sales and positive reviews.

Get peace of mind with pay-as-you-go protection for shipping mishaps like damage, loss, & porch-pirated theft. Set up rules to automatically cover your orders. Give customers the ability to protect their orders at checkout or elect coverage for them should they opt out. With claims typically paid in a matter of days, easily track them 24/7 & pay your monthly invoice via an online portal. Package protection charges are applied to fulfilled orders based on your preferences.

Get peace of mind with pay-as-you-go protection for shipping mishaps like damage, loss, & porch-pirated theft. Set up rules to automatically cover your orders. Give customers the ability to protect their orders at checkout or elect coverage for them should they opt out. With claims typically paid in a matter of days, easily track them 24/7 & pay your monthly invoice via an online portal. Package protection charges are applied to fulfilled orders based on your preferences. 更多
  • Multi-carrier package coverage against loss, damage, and porch pirated theft
  • Flexible rules to protect all or certain shipments based on value, SKU, or geo
  • Enable checkout cart coverage & allow customers to elect package protection
  • Improve customer experience w. fast refunds/reorders due to fast claim payments
  • Get dedicated support for your shipping protection & claims questions

包含未翻译的文本

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亮点
可直接在 Shopify 后台使用
适用于最新模板

语言

英语

这款应用未翻译成简体中文

适配以下产品:

Debut, Dawn, Minimal, Brooklyn, Venture, And More!

定价

外部费用可能由 UPS Capital Insurance Agency Inc. 收取,不会计入您的 Shopify 发票。 详细了解

免费安装

UPS/FedEx/DHL: $0.80 per $100 ($10K limit). Consumer/Other: $0.95 per $100 ($5K limit).0% deductible

包含未翻译的文本

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所有费用均以USD结算。 查看所有定价选项

评论 (58)

整体评分
3.6
每个评分等级的数量
  • 74% 的评分是 5 星
  • 7% 的评分是 4 星
  • 2% 的评分是 3 星
  • 2% 的评分是 2 星
  • 16% 的评分是 1 星
2024年10月1日

This app started off great. Unfortunately, over the past few months it has turned into hot garbage. The transactions won't even load no matter how many times I refresh the page.

We're still getting charged for transactions, and we can't even see them at all.

Shipments are being skipped over, allowing packages to not receive insurance coverage randomly. We're out several claims that were supposed to be covered automatically and can't be covered now because their system just skips covering random orders for no reason.

Support used to be good as well. Unfortunately, when you send a support request. It takes about a week to get a reply and the person that replies can't even help you. They act as a go between between you and the actual tech support people, and it takes about a week each time for a response and the problem is not resolved ever.

The app is completely broken, yet they will continue to charge you for transactions that you can't even see. And even when you could see them, they would just skip over random shipments, so when you go to file a claim, they don't have to pay because it doesn't show to be insured.

You can't even dispute it with them because all you see is a charge on your credit card for the month of transactions, but you can't see if that transaction was even covered because the app is broken.

I can no longer recommend this app.

Conquest Auto Parts
美国
7个月 人在使用应用
2024年8月29日

DON'T WASTE YOUR TIME!!! Customer support is AWFUL!!! I have reached out for a week now for assistance and no one is helping or getting back to me, the phone number listed to call is "disconnected". Very disappointed. I had high hopes for this app. Will be looking for another option.

EmieJames
美国
26天 人在使用应用
UPS Capital Insurance Agency Inc. 已回复 2024年9月5日

Hi EmieJames,

Thank you for bringing this to our attention, we are sorry to hear that your experience was not up to standards. A member of our team has reached out to you in order to investigate this issue further.

2024年5月2日

The entire team and process is very professional and has helped us cover damage and losses - both of which insurance directly filed with carriers would often not pay out. No issues, just a couple of small bumps with the app but it has since gotten better!

LOZURI
美国
6个月 人在使用应用
UPS Capital Insurance Agency Inc. 已回复 2024年5月13日

We are ecstatic to hear that you had a great experience with our team and claims filing process! Thank you for sharing this wonderful review with us and here’s to happy shipping.

2024年5月8日

Was great for first couple of months. If you actually need to use the insurance (i.e. file claims) they will rapidly increase your rates with no warning. They also won't allow you to negotiate or bring down your rates once they do this. They will also charge insurance for full MSRP value on products, even if the customer received a discount, or the item was on sale at the time. There's a lot of work needed, but it worked well for us in the beginning.

Horizon Motorsport
美国
大约2年 人在使用应用
UPS Capital Insurance Agency Inc. 已回复 2024年5月10日

Thank you for your review. We are sorry to hear that your experience was not ideal. We appreciate you bringing this to our attention. A member of our team will reach out to get more details to assist you.

2024年4月15日

A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so

Olfactoryfactoryllc
美国
6个月 人在使用应用
UPS Capital Insurance Agency Inc. 已回复 2024年4月17日

That’s what we call the brighter side of shipping! We are so glad to hear that you’ve been enjoying the InsureShield app & had a positive experience with our customer success team.

支持

UPS Capital Insurance Agency Inc. 可以回答您关于 InsureShield Package Protect 的任何问题。

开发人员

UPS Capital Insurance Agency Inc.

35 Glenlake Parkway NE, Atlanta, GA, 30328, US

资源

此开发者不提供直接的简体中文支持。

推出日期

2021年1月21日

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