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Intercom Suite: G2’s top-rated AI Agent and next-gen Helpdesk for faster support resolutions.
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
- Allow customers check their order status right from the Messenger
- Reduce customer questions by providing self-serve order information
- Save your support team time with order details in the Inbox
- ハイライト
- 最新テーマに対応
言語
英語
このアプリは日本語に翻訳されていません
連携対象システム・アプリ
- Salesforce
- Slack
- Github
- zendesk
価格設定
Shopify請求書とは別に、Intercomによる外部請求がある場合があります。 詳しくはこちら
Essential
$39 /月
または$348/年で26%お得
per seat
- Customer support for small businesses
14日間の無料体験
Advanced
$99 /月
または$1,020/年で14%お得
per seat
- Powerful AI features for growing teams.
14日間の無料体験
Expert
$139 /月
または$1,584/年で5%お得
per seat
- Security and reporting for larger teams.
14日間の無料体験
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
レビュー (13)
Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*
Make the website super slow, and lack integration parameters. Please make it better for Shopify!
Currently listed as 'Unsupported' within Shopify.
App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.
The intercom app is great in general and can be integrated simply on most of the basics Shopify websites / themes and it's good for conversion if you can use it properly (we mostly use the live chat functionnalities). The pricing is a bit weird and it can get expensive if you keep all the contacts but it's easy to adapt to different kind of scenarios.
*If you have a custom theme or web app or if you don't want to use the default intercom themes you might have to do a bit of development work in order to make it work seamlessly and efficiently but it's nothing to complicated and their doc is good enough.
サポート
アプリサポートはIntercomによって提供されています。
リソース
公開日
2016年8月31日
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