Intercom

Intercom

Instalação gratuita
Classificação (3,0)
Avaliações
Programador

Sobre esta aplicação

Lançada

31 de agosto de 2016

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Categorias

Conversa

Funciona com

Salesforce, Facebook, Twitter, Slack, Github, zendesk

Engage and support your customers in real-time with friendly live chat and targeted messages

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly. mais
  • Allow customers check their order status right from the Messenger
  • Reduce customer questions by providing self-serve order information
  • Save your support team time with order details in the Inbox

Preços

As taxas externas poderão ser faturadas por Intercom, em separado da sua fatura da Shopify. Saber mais

Gratuito

Gratuito

Todas as taxas são faturadas em USD. Ver todas as opções de preços

10 avaliações

Avaliação geral
3
Pontuação por nível de classificação
  • 20% das classificações são de 5 estrelas
  • 40% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 40% das classificações são de 1 estrelas
31 de maio de 2017

The intercom app is great in general and can be integrated simply on most of the basics Shopify websites / themes and it's good for conversion if you can use it properly (we mostly use the live chat functionnalities). The pricing is a bit weird and it can get expensive if you keep all the contacts but it's easy to adapt to different kind of scenarios.

*If you have a custom theme or web app or if you don't want to use the default intercom themes you might have to do a bit of development work in order to make it work seamlessly and efficiently but it's nothing to complicated and their doc is good enough.

Poches Et Fils
Canadá
Over 1 year usando a aplicação
6 de maio de 2017

App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.

Pure Hearts International
Estados Unidos
Over 1 year usando a aplicação
20 de março de 2017

The app itself is great and integrates nicely. We're huge fans.

However, the latency of the app is the real shame and is why it doesn't get 5 stars. This is by far the slowest tag to load at over 2700 ms! This definitely needs to be improved.

Lofelt Us
Estados Unidos
12 months usando a aplicação
3 de outubro de 2016

We love intercom, is not cheap, but it works really wel if you want to cover your customer service across media.

Inusual Store
Espanha
8 months usando a aplicação
10 de janeiro de 2017

It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit of intercom, but we can't access any of it bc the integration doesn't work for previous customers.

Hello Greenpeacookie Com
Estados Unidos
7 months usando a aplicação

Sobre esta aplicação

Lançada

31 de agosto de 2016

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Categorias

Conversa

Funciona com

Salesforce, Facebook, Twitter, Slack, Github, zendesk

Construído por Intercom

Sobre Intercom

Avaliação média de 3,0

A criar aplicações para a App Store Shopify há 7 anos

55 2nd St, 4th Fl., San Francisco, CA, 94105, US

Assistência

Enviar uma mensagem

team@intercom.io

Este programador não oferece assistência direta em Português (portugal).

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