Intercom

Intercom

Preços
Instalação gratuita
Classificação
1,5 (13)
Programador
Intercom

Engage and support your customers in real-time with friendly live chat and targeted messages

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly. mais
  • Allow customers check their order status right from the Messenger
  • Reduce customer questions by providing self-serve order information
  • Save your support team time with order details in the Inbox

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Salesforce, Facebook, Twitter, Slack, Github, zendesk

Categorias

Preços

As taxas externas poderão ser faturadas por Intercom, em separado da sua fatura da Shopify. Saber mais

Free

Gratuito

Todas as taxas são faturadas em USD. Ver todas as opções de preços

Avaliações (13)

Avaliação geral
1,5
Pontuação por nível de classificação
  • 15% das classificações são de 5 estrelas
  • 31% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 54% das classificações são de 1 estrelas
5 de outubro de 2024

Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*

meraki.
Reino Unido
Over 2 years usando a aplicação
30 de julho de 2024

Make the website super slow, and lack integration parameters. Please make it better for Shopify!

Walleu
Portugal
9 months usando a aplicação
21 de maio de 2024

Currently listed as 'Unsupported' within Shopify.

Flight Panels
Reino Unido
About 1 year usando a aplicação
6 de maio de 2017

App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.

Pure Hearts International
Estados Unidos
Over 1 year usando a aplicação
10 de janeiro de 2017

It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit of intercom, but we can't access any of it bc the integration doesn't work for previous customers.

Hello Greenpeacookie Com
Estados Unidos
7 months usando a aplicação

Assistência

Intercom pode responder a qualquer pergunta que tenha sobre Intercom.

Programador

Intercom

55 2nd St, 4th Fl., San Francisco, CA, 94105, US

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

31 de agosto de 2016

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