Recenze (474)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
2. březen 2020

So far, so good. Has been able to solve all shipping problems we've encountered so far, and support is fantastic. Tricky to understand at first, but they guided is through set up with a lot of patience.

Mobio Distribution
Spojené království
Doba používání aplikace: Asi 3 roky
2. červen 2022

This application is really very practical.
For those who want to integrate multiple shipping methods it is an ideal choice. The technical support is Fast and efficient !

Boutique Essénienne
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Intuitive Shipping Inc odpověděl 6. červen 2022

Thank you for sharing your experience! We're happy to hear Intuitive Shipping is helping to meet your shipping requirements and that you're getting the support you need. If you have any setup questions in the future or if you run into any issues, please don't hesitate to reach out to us!

Best regards,

Ron Anderson
Customer Experience Manager

22. říjen 2020

I've used this app on two shopify sites, both with very different mailing set-ups. On both occasions the support team in Canada went out of their way to help and make the set-up as painless as possible.

QuartzGrip
Spojené království
Doba používání aplikace: Téměř 3 roky
6. březen 2018

This is the perfect app we've been looking for to solve our shipping problems with different dimensional size of packaging boxes. Joel is really helpful that arranges a skype live support to assist us to setting up everything and making sure our set up is on the right track afterwards. I highly recommend this app.

Monocot Home Corporation
Kanada
Doba používání aplikace: Téměř 3 roky
3. srpen 2023

This is the best shipping app, period. This is the best support you will ever get, period. Plus they’re in Canada. Shout out to Paul for the best service ever.

We have complex shipping needs. Multi-box, domestic & international, free shipping, oversize items, beyond destination charges, complex variants, markups and discounts and Intuitive handles them all easily. This app is saving us so much time on oversized shipping quotes now. It blows my mind that Shopify is so bad at shipping. Don’t even waste anytime with Shopify shipping, you can’t even add product dimensions! I have no doubt Shopify will buy Intuitive at some point for a lot of money and they deserve it. They have made a great app and company.

It will take you time to setup all your product dimensions if you haven’t yet. Pay for the awesome white glove service to setup all your shipping scenarios fast. Trust me, Paul’s service is worth the price. I asked Paul so many questions that I started to annoy myself. He answered them all and continues to do so whenever we need anything.

Only suggestion for improvement would be to create a warning in the admin that indicates there are products with no dimensions. Mainly an issue for big product catalogs and no fault of Intuitive but we missed a few dimensions on variants and customers couldn’t check out. The app does have backup rates you can setup, but on oversize items you might eat some serious cost before you realize your mistake. Run through the product spreadsheet 5 or 6 times to make sure you didn’t miss anything and make sure to add Intuitive dimensions as part of your new product process before launching new products.

Stop looking, you’ve found the only shipping app you need. Great app, fantastic people, A+ from us!

Strobepro Studio Lighting
Kanada
Doba používání aplikace: Téměř 3 roky
Vývojář Intuitive Shipping Inc odpověděl 11. srpen 2023

Thank you for this fantastic and thoughtful review. We are so happy to hear that Intuitive Shipping is handling all of your complex shipping needs effectively. It's amazing to hear that you got the most out of our white glove configuration service and that Paul was able to get you set up and on your way. Paul and the rest of our team are happy to answer any questions you have, so don't be shy!

We appreciate your feedback on our product dimension and packing algorithm features. Our team is always looking for ways to improve Intuitive Shipping and we consider any feature requests and suggestions we receive for future updates. In fact the app is what it is today because of feedback from merchants like you, so if there is anything else you would like to see, let us know!

Best regards,

Ron Anderson
Customer Experience Manager

10. říjen 2023

The customer support is the primary reason for the 5-star rating with the continuous updates and improvements that are being made to the app a close second. It's completely customizable for your shipping program, regardless of complexity. Definitely recommend

GlassParency
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář Intuitive Shipping Inc odpověděl 16. říjen 2023

Thank you very much for the recommendation! We're glad to hear your experiences with Intuitive Shipping have been so overwhelmingly positive, both with the app and our support team. We're always here to help should the need arise, so please don't hesitate to reach out!

Best regards,

Ron Anderson
Customer Experience Manager

Datum úprav: 7. červenec 2020

Great app which allowed us to set up complex shipping scenarios. The support is very helpful and kind. We are very pleased to use this unique solution.

MADE NATURE
Francie
Doba používání aplikace: Téměř 3 roky
17. březen 2021

We've been using this app for almost a year now, and it's worth every penny. The SmartBoxing algorithm is great, and it saves us the trouble of having to figure out which size package to use for each order. I also know that our customers appreciate the quick shipping quotes. It does take some time to set up your shipping scenarios and get your settings set up correctly, but there's a lot of support material to help you along the way. The tech support team is also very quick to respond and super helpful. I highly recommend this app!

ATS Irrigation, Inc.
Spojené státy
Doba používání aplikace: Více než 2 roky
25. květen 2023

This is a GREAT app for anyone needing to figure out shipping rates for their store. The support is beyond amazing. From the initial set up, to tweaks and changes along the way, as OUR needs changed, they are always almost instantaneously responsive. They understand that everything is urgent when it comes to your e-commerce business and respond accordingly. Special shout out to Paul who has been our go-to person since day one.

Balance IT®
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Intuitive Shipping Inc odpověděl 29. květen 2023

Wow, thank you for sharing this! We do appreciate the kind words, and it is great to hear that Paul and our support team have been giving you the support you need, from onboarding and setup through the evolution of your shipping. We take pride in the fact that Intuitive Shipping can handle just about any shipping scenario you can think of, so it's great to hear that as your needs change, Intuitive Shipping is managing it effectively. If requirments change again, or if you just have a question about something, please don't hesitate to reach out to us. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

23. leden 2019

Best Customer Service Ever! The turnaround time for the setup was lightning quick. We give it a 10 stars review. Thank you so much again.
CandyLipz LLC.

CandyLipz Official Store
Spojené státy
Doba používání aplikace: Více než 2 roky