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So far, Intuitive Shipping really delivers. I'm extremely pleased with how responsive / knowledgeable the customer service team is (thanks Paul!). We went from test mode to live today and had a little issue with rate blending that Paul solved in a heartbeat. The app is robust and does what it says, with a user-friendly interface. I cannot say I'm looking forward to launching markets and multi-currency but I know there's a team to assist me in the process, and that alone is a win! Thanks again.
Amazing! Thank you so much for sharing this. Our entire team appreciates your kind words. We're happy to hear that Intuitive Shipping is capably handling the complexity with your shipping requirements and that Paul has been there to help you overcome any challenges. Paul and our support team are here to help should the need arise again.
Best regards,
Ron Anderson
Customer Experience Manager
Not only does this app get 5 stars, but the customer support gets 5 stars too. If we could give more stars, we would!! The team at Intuitive is always willing to go the extra mile to assist in getting the app working to its fullest potential.
Wow, that's amazing, thank you!!! We're so happy to hear that your experience with Intuitive Shipping has been so overwhelmingly positive, and we look forward to helping you again should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
The intuitive shipping app is amazing! Their support team is really great as well. Thank you for all the assistance.
Thank you! We're so happy to hear your experience with Intuitive Shipping has been so positive and that you're getting help when it's needed. Our support team is always here whenever you have a question or run into an issue. Please don't hesitate to contact us again!
Best regards,
Ron Anderson
Customer Experience Manager
Worth every penny if you deal with unusual shipping scenarios, Paul was extremely helpful getting us set up how we needed, going above and beyond to make sure we didn't make any compromises.
Thank you for this! It's great to hear that Intuitive Shipping is managing the complexity with your shipping so effectively and that you're getting support from our team when it's needed. Paul and the rest of our team are always here to help should the need arise. Please don't hesitate to contact us!
Best regards,
Ron Anderson
Customer Experience Manager
A very user-friendly APP, recommended for any online store. It can accommodate the settings of multiple shipping companies, and customer service responds quickly to any issues.
Thank you! We appreciate the recommendation and the time you took to share this with others. It's great to hear that you're getting helped quickly when you need it. Our entire support team is here to help should the need arise, or if you just have a question about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager
Really great app. Lots of control and customisation to offer my customers the right shipping method based on their product selection. Have always been impressed with the support when I have questions. Would recommend this app 100%
Thank you for the recommedation! We appreciate you taking a few moments to share this with others. It's great to hear that you're getting the most out of Intuitive Shipping and that our support team is there to help when it's needed. Please feel free to reach out any time you have a question or get stuck on something. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
We have very complicated Multi-location shipping needs. We haven't needed much assistance since our initial onboarding, but updates to Shopify made things challenging for us. Mike in support was very patient and solved all our issues and then some. I would highly recommend this app if your shipping needs tend to be complicated.
Thank you so much for your recommendation! We're happy to hear that Intuitive Shipping has been helping to manage the complexity of your shipping rates so effectively, and it's great to hear that Mike was able to provide you with exceptional support when needed. If you run into any issues in the future, or just have a simple question, Mike and our entire support team are here to help.
Best regards,
Ron Anderson
Customer Experience Manager
This works great for me. I'm able to enter all my box dimensions and product dimensions. It then chooses the best box and packs the products accordingly. You can set the maximum weight allowed per box as well. Customer support is quick. I also offer free local ship for certain zip codes. It handles that. It was returning rates higher than what I was paying. I was able to adjust that by a percentage to pass the discount on. I don't think there's any other app that works this well and easy.
Thank you for sharing your experiences with Intuitive Shipping. We're happy to hear you're taking advantage of our SmartBoxing packing system and other key features to manage the complexity of your shipping requirements. We know you have a choice, and we're so glad you chose Intuitive Shipping. If you have a question or run into any concerns, please don't hesitate to reach out to our support team again. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Very responsive support!
Works really well and they are always supportive when we have any question!
Thank you! We're so happy to hear that you're getting the support you need when it's needed, and that Intuitive Shipping is helping you succeed with shipping. We look forward to helping you again should the need arise!
Best regards,
Ron Anderson
Customer Experience Manager
Super supportive team, app works perfectly for our store with all sorts of twists and turns in how we calculate shipping. Highly recommended app if you need custom shipping rates for your operation.
Thank you for the recommendation! We're happy to hear that Intuitive Shipping is helping you manage the complexity with your shipping requirements. Please be sure to reach out to our support team again if you have a question or run into an issue.
Best regards,
Ron Anderson
Customer Experience Manager