Recenze (437)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 1 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
18. leden 2021

Had an urgent issue and they were able to pinpoint it immediately. Was super helpful. We have very specific shipping needs so any glitch can be hard to find.

Gracefully Fed
Spojené státy
Doba používání aplikace: Asi měsícem
Datum úprav: 15. červenec 2019

I use this to quote Fedex LTL just like my customer service does. It calculates the number of pallets needed for the job and gets a quote back from fedex. So well thought out with terrific extra features

GFC TEST
Spojené státy
Doba používání aplikace: Asi měsícem
11. duben 2022

Intuitive is a great app, and like the name suggests, it is highly intuitive. For complex scenarios, you do need some help, but support is always there to help you when you need it. Excellent support team willing to help you resolve any complex setup scenarios that you may have.

Rostock Auto Spare Parts
Spojené arabské emiráty
Doba používání aplikace: Asi měsícem
Vývojář Intuitive Shipping Inc odpověděl 19. duben 2022

It means a lot to us that you took a few moments out of your day to share your experiences with Intuitive Shipping. We're glad you were able to work with our support team to get the help you needed configuring your scenarios. We're here to help if you run into any issues of have other questions about the app at any time!

Best regards,

Ron Anderson
Customer Experience Manager

7. červenec 2022

The app was a great solution for the custom shipping rates issue we ran into. I scheduled a quick 30-minute call to get a run down on the app. Paul did a great job of giving me a tour of the app and all its features, showing me how the app can solve the main issue our store was facing, and answering all my questions even after the call through email chat. Some of the best customer support I've gotten from a Shopify app team yet!

On the Patio
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář Intuitive Shipping Inc odpověděl 7. červenec 2022

It's really great to hear that you got the most out of your demo appointment with Paul, and that you're happy with the follow-up support. Thank you for taking a few moments out of your day to share this. We really appreciate it, and we look forward to working with you if you need any further assistance!

Best regards,

Ron Anderson
Customer Experience Manager

7. únor 2023

We have some pretty niche shipping settings that Shopify does not allow us to do. Been after an app for years that enables multiple factors in a cart such as weight, number of items and cost, all combined. Was recommended Intuitive Shipping by Shopify support and after a chat with their customer support, it was exactly what I was after. Took a little time to get my head around the set-up as my requirements were quite complex, however the app handled everything and support were there on-hand to answer any questions. Highly recommended.

Bitmap Books
Spojené království
Doba používání aplikace: 29 dny
Vývojář Intuitive Shipping Inc odpověděl 7. únor 2023

We're happy to hear that Intuitive Shipping is capably handling your shipping requirements, and that our support team has helped you get through the setup process successfully. We take pride in being able to handle just about any situation you can think of. Thank you for taking the time to share this, helping others with complex shipping needs make an informed decision. We very much appreciate the recommendation!!

Best regards,

Ron Anderson
Customer Experience Manager

15. září 2020

So far, this app has solved a lot of the shipping issues we were encountering. Our biggest issue to date has been filtering and displaying different types of shipping options for the two types of customers we serve - wholesale and retail. Being able to create scenarios based on customer tags, as well as, per product or collection has enabled us to really dial in the different carriers we offer to each customer base as well as provide much more accurate rates. Paul has been nothing but knowledgable, patient, and most importantly, proactive in making sure the app is configured to our needs. We truly appreciate all his efforts and continued support. Thank you, Paul!!!!

Nicole Brayden Gifts
Spojené státy
Doba používání aplikace: 28 dny
Datum úprav: 15. květen 2020

If there were 10 stars for this app I would rate them 11. App is extremely flexible and will do almost anything that most businesses will need. Support has been very professional, prompt and extremely helpful.

Nails Plus
Spojené státy
Doba používání aplikace: 27 dny
5. říjen 2018

A great app to handle my very complex international shipping scenarios. Support is above and beyond by Joel. Highly recommended.

99Phố
Spojené státy
Doba používání aplikace: 27 dny
21. říjen 2020

Just got set up with Intuitive Shipping and the combined shipping works beautifully! Their support team is fantastic, quick to respond, and showed me a better way to calculate shipping. They pretty much led me through the whole process. I recommend them!

Falling Putt
Spojené státy
Doba používání aplikace: 26 dny
2. červenec 2020

Their support system is very good, which is important because the learning curve for me was longer than I had anticipated. But I stuck with it and their shipping app is working perfectly.

Chocolate Collective Canada
Kanada
Doba používání aplikace: 26 dny