Intuitive Shipping

Intuitive Shipping is an excellent product. It was easy to migrate from our previous shipping configuration and do the basic setup. Intuitive also offers all of the additional features we needed to fine tune our shipping/check out experience for both our D2C and B2B customers.

We have been using Intuitive Shipping for over a year on five of our websites, and we absolutely love it. The app does what we need it to do (which is really quite complicated & the native Shopify app couldn't even come close), the customer service & training are top notch, and we really love being able to trouble shoot any order issues by using the Activities tracker.

Thought i would never find an app that could withstand my complex shipping system! The developer is awesome and is always there to answer any questions i may have...even the most complex. So grateful to have found this app!!!

Brilliant and fantastic service, especially customer service Paul incredible. The App itself does so many good works that Shopify supposed to that but thanks to Intuitive shipping all problems became normal. Thank you!

Great support. App can be a little confusing in the wording at times, but 1-1 support is always there for complex issues. We have very complex shipping rules, so this has been hugely helpful for us.

We're a comic book publisher that ships a variety of products that have differing packaging needs. Unfortunately, Shopify's native shipping calculator is inadequate for our needs, so we had to look for a 3rd party app. I'm really glad I stumbled upon this one!

I have nothing but great things to say about Intuitive Shipping. If you have complex shipping needs that are outside the scope of Shopify's native shipping calculator, this really is the best app out there. I know because I've tried a few of them. The customizability is vast. You can make it do just about anything imaginable. Its calculations are fast and reliable, even with complex rules.

At first glance, getting set up properly can seem daunting, but Intuitive Shipping's support is outstanding. They've always gone the extra mile to help us out, even when we were still in trial mode. I'd like to thank Paul Cann in customer service especially. He's very knowledgeable and he spent a lot of time helping me understand the more advanced features so that I could get our shipping scenarios set up with little fuss.

The other day, we had a major issue with our store related to a cart migration that made Intuitive Shipping's billing go haywire. When I explained the situation to Intuitive Shipping, they quickly escalated the issue and the co-founder got in touch with me the very next day to help get everything sorted out. Compared to a lot of other app developers that can sometimes take days to respond, it's refreshing to know that some developers really care.

I'm sure we'll be using Intuitive Shipping for years to come. I'm a very happy customer!

Talk about stellar customer service. From onboarding to setup and troubleshooting, the team at Intuitive Shipping is on it. Any questions we've had while setting up our new shipping rates were answered quickly and thoroughly. We're quite pleased with how robust the app is and the customization it allows us that shopify does not. Thank you for your entire teams help!

Stop looking... you found it.
This is hands-down the BEST shipping rates app that has ever been created, backed by the best support staff on the planet. Believe me... I've tried them ALL
Intuitive Shipping can handle even the most complex scenarios across most every carrier out there.
Need Dangerous goods fees applied to by air shipping methods , but regular shipping via ground? No Problem
Shipping to Hawaii, but need ground methods omitted when DG items added to cart? No Problem
Need a rate for every method offered from 3 carriers? No Problem
Need special rates for certain customers? No problem
Need to block shipping to Fraud accounts?
Need Free shipping offered for certain stipulations? No problem
Need to block certain items from shipping to certain areas? No Problem
Need a flat fee for certain items but live rates for others? No Problem
You can rename shipping methods
You can pull negotiated rates from each of your carrier accounts, OR you can pull all rates from your Shipstation account - which makes life easier!
You can review every quote from every draft or Web cart - (WOW)
"How Accurate are the rates?" : you can upload all of your packaging sizes, and specify each of your items dimensions. This allows the app to return the most accurate rates on the fly.
Sound Complicated? It's really easy to use.
Don't feel like setting it up yourself? They offer a "White Glove Setup" service that sounds more expensive than it is, and it's worth every penny. They don't just set up, they also help maintain- I can't say enough good things about their support staff; they are the nicest bunch of people you can interact with, and it makes you feel good about supporting their business... and they're quick!
Install this app, mark this off your 'to-do' list, and prepare to be amazed.
Six out of five stars
Paul for president!

Our objective was to have customers see the same shipping price as what we end up paying the carrier. It seemed none of the Apps could do this task correctly! This was the only app we found that could accurately do what they call 4D boxing, to calculate the shipping based on what fits in the various shipping boxes we have. Their support team was very responsive.

The most flexible shipping app I've found to handle any scenario you can throw at it. Takes a little upfront design work to get up and running but the Support team is amazing and always helpful.