Değerlendirmeler (484)

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4,9
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18 Haziran 2024

Intuitive has been a game changer for our shipping processes. They really fill the gap left in Shopify's native shipping features and the support team is second to none. The team at Intuitive is always quick to respond and help get us back on track if we have questions. Highly reccomend!

Paw Prosper
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
Intuitive Shipping Inc yanıt 20 Haziran 2024

Thank you for the recommendation! We're so happy to hear that Intuitive Shipping is having such a positive impact on your business and that you're getting help from our team when it's needed. We're always here to help solve a problem or just answer any questions you might have about Intuitive Shipping. Please don't hesitate to reach out!

Best regards,

Ron Anderson
Customer Experience Manager

30 Nisan 2024

Intuitive has been a godsend for our small business.

We tried dozens of other apps before finding Intuitive. Intuitive is the only shipping app on Shopify App Store that has the capacity to allow us to build the complicated shipping scenarios and rate blending that we require. Not only does Intuitive have dozens of options for customization - they also offer fantastic customer service. Their nearly always available support staff are extremely knowledgable, friendly and dedicated - working right along side us to solve complex issues.

Chelsey and Michael, two team members we regularly work with have gone above and beyond to support our business. Their assistance and insight has been invaluable and they are the reasons we have a seamless check out and shipping and boxing process today. They have spent dozens of collective hours with us helping us build out our customizations, even staying overtime and working well beyond the scope of our scheduled call.

No other Shopify App offers this level of service and support. For all your shipping needs, Intuitive is the answer.

Haus of Stems Pro
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
Intuitive Shipping Inc yanıt 13 Mayıs 2024

Amazing! Thank you for taking time to share this thoughtful review and recommendation. We've very happy that you found us and we're glad to hear your experience with Intuitive Shipping has been so overwhelmingly positive. Chelsey, Michael and our entire support team are here to help again whenever the need arises!

Best regards,

Ron Anderson
Customer Experience Manager

6 Haziran 2024

Intuitive Shipping has given us all the functionality we need to calculate and display complex shipping rates that Shopify isn't capable of providing. I've also received great support from their team to get the setup we need in place and ensure it's reliable every time. Intuitive Shipping makes it easy to set up, test, and count on it working smoothly. Super happy here!

Rendyr
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
Intuitive Shipping Inc yanıt 20 Haziran 2024

Amazing! Thank you for sharing this. We're happy to hear that Intuitive Shipping is effectively managing all of the complexity with your shipping requirements and that you're getting the help you need when it's needed. Please don't hesitate to reach out to our support team again should the need arise in the future. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

5 Haziran 2024

Intuitive Shipping has helped to fulfill a need we had to have multiple different shipping rules/scenarios running at the same time. Additionally, their support team is fantastic to work with and provides quick responses to get our shipping up and running correctly!

Bakcou
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:11 ay
Intuitive Shipping Inc yanıt 20 Haziran 2024

We appreciate you taking time to share this so that others with similar requirements can make an informed decision. Thank you for the kind words! If you run into any issues or if you just have a simple question about Intuitive Shipping, please be sure to reach out to us again. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

2 Mayıs 2024

This is our favourite shipping app on the Shopify app store. We selected this app after testing several shipping Shopify apps since 2020. The user interface is simple to configure and is equipped with flexible cost adjustment options. It has been a great experience of using this app for the last 4 years.

We have two DHL accounts and Intutitive Shipping seamlessly integrates with both our DHL accounts. It accurately calculates shipping rates, inclusive of all DHL account surcharges and local state taxes for both the DHL accounts and displays the lowest one for the given shipping weight at checkout. We weren't able to integrate both our DHL accounts in other non-DHL shipping apps we tested.

The smart boxing feature helps us to select the smallest DHL package size based on the product dimensions. Besides being greener shipping, this also lowers the shipping cost thereby leading to a higher conversion rate.

Their customer support is awesome. We areable to immediately book a 30 mins call to troubleshoot any configuration issues and then receive a quick email follow-up.

Tadabbur Books
Birleşik Krallık
Uygulamayı kullanma süresi:Neredeyse 4 yıl
Intuitive Shipping Inc yanıt 13 Mayıs 2024

We very much appreciate you taking some time to share this with others. We know you have a choice. We're very happy that you chose Intuitive Shipping 4 years ago and have continued to work with us and take advantage of carrier rates features like SmartBoxing. Our support team is always here to lend a hand should you run into any concerns or just have a simple question, so please reach out again when the need arises!

Best regards,

Ron Anderson
Customer Experience Manager

25 Nisan 2024

This app is by far the best I've ever used. When I didn't understand the set up - they walked me through every step. When I needed to make changes over a year later, they again responded almost immediately with the solution. The best part, is that they didn't have to "fix" anything - it was just pointing me to the answer, or clarifying things. Can't recommend this any higher - Simply the Best Shipping solution I've used.

5th Avenue Studio Supply
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Intuitive Shipping Inc yanıt 1 Mayıs 2024

Wow, thank you for the recommendation! We know you have a choice and we're very happy you chose Intuitive Shipping.

We appreciate your feedback, especially your comments on returning to the system after an extended period. One of the benefits of Intuitive Shipping is that you can set it and forget it. But we know shipping needs can change and evolve over time. When that happens, our team's priority is to make sure you feel confident and comfortable making changes that maintain or enhance, not disrupt, your business. It's great to hear that that's been your experience. Please don't hesitate to reach out again if you need to make further changes, or even if you just have a simple question.

Best regards,

Ron Anderson
Customer Experience Manager

29 Şubat 2024

Shipping is super frustrating, especially with the limited built in Shopify system. Intuitive helped set things up on a whole new level domestically & international. They basically set everything up the way I wanted and have responded lightning fast to numerous issues that have come up. I definitely recommend giving them a try for your Shopify shipping needs.

Tankraft
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 3 yıl
Intuitive Shipping Inc yanıt 6 Mart 2024

Thank you so much for the recommendation! We agree, shipping can be frustrating, and it's great to hear that Intuitive Shipping is helping you overcome those frustrations. Our team is always here to make sure your configuration is set up and functioning as expected, so please don't be a stranger! Reach out whenever you have a question or concern. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

5 Mayıs 2024

We’ve been using Intuitive Shipping for good while after switching from Smart Boxing. Intuitive shipping is user friendly & we can’t see enough thanks to the team for their reliable support over the years. They are quick to respond to questions and provide solutions that are very effective. Thank you gentlemen for the convenience of early morning calls and for supporting our business as we evolve.

Fr - Old to New Furniture & Decor

Old to New Furniture
Kanada
Uygulamayı kullanma süresi:1 yıldan fazla
Intuitive Shipping Inc yanıt 13 Mayıs 2024

Thank you for sharing this! We're happy to hear that Intuitive Shipping has been helping you succeed with shipping and that you've been able to take advantage of our one-on-one appointments whenever you need assistance! Please don't hesitate to reach out again should the need arise. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

25 Nisan 2024

We've been using this app for months, and it does deliver. And whenever we run into something trying to improve the user-experience, i.e. adding new scenarios, etc. the tech team is quick to respond and super helpful. Kudos!

Stefano's Espresso Care
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla
Intuitive Shipping Inc yanıt 1 Mayıs 2024

Amazing! Thank you for taking time to share this. We're glad to hear Intuitive Shipping is having such a positive impact and that you're getting the help you need when it's needed. We know Intuitive Shipping can do a lot, so our team is always here to walk you through setup changes and technical issues if they come up. Please reach out again when you need us!

Best regards,

Ron Anderson
Customer Experience Manager

4 Haziran 2024

This is a top tier app that handles extremely complex shipping requirements with ease. The app itself is a masterclass in design and functionality, the support documentation that is included is excellent and the customer support is the best you could ever ask for. My requirements were fairly complex and had to factor in many variables and I ended up needing a bit of help getting across the finish line and Paul from their support team was patient, responsive, and conveyed the information in a manner that was easy to follow and understand. At no point did I feel rushed, pressured or as a burden. 10/10 for the app and support, and easily worth every penny of the subscription. Quite literally can't express how impressed I am with this app and the team behind it.

Anseeuw Bros Test Website
Kanada
Uygulamayı kullanma süresi:28 gün
Intuitive Shipping Inc yanıt 20 Haziran 2024

Wow, thank you for the very kind words about Intuitive Shipping. Our entire team appreciates the high praise. It's great to hear that Intuitive Shipping is capably handling all of the complexity with your shipping requirements and that you're getting the help you need when it's needed. Our support team, including Paul, are always here to help you should you have a question or need more assistance in the future!

Best regards,

Ron Anderson
Customer Experience Manager