レビュー (152)

総合評価
4.2
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の3%は4つ星です
  • 評価の3%は3つ星です
  • 評価の3%は2つ星です
  • 評価の9%は1つ星です
2022年2月25日

This App has saved us an incredible amount of time and money. The accurate and customizable forecasting ensures that you have what you need when you need it, while also limiting overstock. Purchase orders take much less time and time is money! Additionally the bundles, purchase orders, many other services provided by Inventory Planner will do things in the background that we were doing all manually before. It's worth every penny!

GO Motorsports Shop
アメリカ合衆国
アプリの使用期間:3ヶ月
Inventory Planner by Sageが返信しました 2022年2月25日

Music to our ears! So glad to hear that Inventory Planner is saving you time and money! Thank you for your kind feedback.

編集日:2020年5月28日

Inventory Planner changed our entire approach to the inventory aspect of our business. It was such a smooth onboarding process and intuitive interface. Can't say enough about this platform.

JAXXON
アメリカ合衆国
アプリの使用期間:3ヶ月
Inventory Planner by Sageが返信しました 2020年5月30日

Thank you for your feedback. We love to see your store growing!

2024年2月11日

It is with a heavy heart that I am giving Inventory Planner a 1-star review.

We have been using Inventory Planner for over 4 years now and in that time we enjoyed all of the great features it had to offer. There is a lot of data to play with, and we finally set it up just the way we wanted.

Unfortunately, when our team inquired about negotiating a yearly contract (as opposed to the monthly payments we had set up through Shopify), we were shocked to be hit with a proposal over twice the price of our current subscription. As a loyal customer, this was the last thing we expected.

Once we realised we had been caught in a trap, it was too late. We discovered other reviews from customers that had experienced the same thing. If only we had seen these sooner.

If you are a new customer, and you are agree to the new pricing model, there shouldn't be any issues. But if you are a current customer and looking to review your pricing, please take note of what happened to us and avoid it at all costs!

George and Willy
中華人民共和国香港特別行政区
アプリの使用期間:3年弱
Inventory Planner by Sageが返信しました 2024年7月5日

Hi there,

Thank you for sharing your feedback. I understand that you were informed about the implementation of the GMV pricing model for new and existing customers of Inventory Planner.

From your discussions with us, we made many efforts to secure the most cost-effective solution for you based on our GMV pricing model. When you expressed dissatisfaction with the presented discount, we sought your feedback regarding your expectations and how we could move forward. We highly valued your partnership, and we wanted to explore further options upon review.

We offered to consolidate a collective contract for all three of your Inventory Planner accounts on a 12-month term, while still allowing you to continue making monthly payments.

It is a common practice across multiple industries to review contracts at the time of renewal, ensuring fair charges for GMV increases or decreases. We apply this approach to all our customers.

We wish that we could have found a mutually beneficial resolution.

Best regards,

Mike G.

2020年5月2日

A very clever app that has clearly been put together with a lot of thought by some smart people. I haven't been using it long, so I have a feeling 'full-blown wow' will happen in future, but I keep finding things that make sense, and make my life a lot easier. I love the way when I place an order, it tells me how much I still have to order before I get to that supplier's minimum order, for example. Apart from the very clever forecasting (takes into account out of stock days when looking at sales performance - yay), it's this clever touches that save time and make working a bit more of a pleasure.

Season Cookshop
イギリス
アプリの使用期間:約2ヶ月
Inventory Planner by Sageが返信しました 2020年5月27日

We LOVE to hear that Inventory Planner saves you time! Thank you for your feedback!

2022年11月7日

Be wary merchants! They try to force a new, over 2.5x priced, year long contract by threatening to close the service in a few days if you don't sign their deal.

Hifitalo
フィンランド
アプリの使用期間:2年以上
Inventory Planner by Sageが返信しました 2022年11月8日

Hi there,

Thank you for your feedback, however I'm sorry to hear that it's not under happier circumstances.

I've spoken with your Account Manager who has informed me that due to exceeding thresholds of your current tariff, your subscription cost has indeed increased. However as we're conscious that pricing increases aren't ideal - especially at this time of year, we've offered you a discounted rate to make the new cost more palatable.

We've yet to hear from you following this offer, so please do get in touch so we can move forward together.

Tom (Inventory Planner by Sage)

2021年8月25日

I used this app to help with controlling stock levels in real time but once stock had been updated through IP the total would not decrease until I manually uploaded the accurate numbers . When I asked about the problem I was told to contact Shopify and play email tag . If you are looking for this to actually track anything look at another app first.

Steam Whistle Employee
カナダ
アプリの使用期間:約2年
Inventory Planner by Sageが返信しました 2021年8月25日

We're sorry to hear about your experience using Inventory Planner. Unfortunately the functionality you describe is not something we support. Shopify acts as master of inventory in this case. Inventory Planner can make an update to stock based on purchase order receiving, but that is the only time that our system affects stock levels. Stock level adjustments following customer orders need to be handled either by Shopify, an inventory management system, or another app.

If we can help you with forecasting, purchasing, or reporting, we'll be glad to set up a call to go through your account together.

2021年4月3日

Inventory Planner has been one of the best apps to ever happen to our store on Shopify. It provides replenishment recommendations/forecasting for your products based on past sales. After the initial setup, thinking about "is this going to be enough inventory to last us the rest of the month" is no longer an issue. Using data-driven recommendations, IP can tell you how much you need of a product and when you need to replenish that specific product so you don't run out. This is especially important if you are placing a purchase order for a product, and need to place another purchase order for the same product before the first purchase order even arrives. The number of different settings they have is far advanced for ANY Shopify app you will find in terms of inventory management. This being said, Inventory Planner is not an IMS system by itself. You can use Shopify has your single source of truth for inventory, or other applications. However, when you allow Inventory Planner to manage the data from your IMS system, your life will change. It does all of the thinking for you. The main things you need to feed it, besides current stock and sales data, are how long the lead time is for certain products and how many days of stock you want to have on hand for a certain product. After that, VIOLA, no more stockouts! Another feature of inventory planner that our store loves is the ability to set up assemblies. If you have certain parts that are in multiple different products that you sell, Inventory Planner can track that part and tell you how much you need to order based on all of the higher-level assembly products that part is in. Jill, Stuart, Bassel, Oleg, and the rest of their team do a phenomenal job both in customer service and in application value (something that is rare to find)! When is the last time you got to chat/email/video call a customer service representative who actually wrote the detailed knowledge base article you had a question about. Not to mention the fact that they are responding to you sometimes in less than an hour! With all of this being said, if you are having inventory management problems, I highly recommend this application! You will be far impressed from your original expectations.

Slice Engineering
アメリカ合衆国
アプリの使用期間:約1ヶ月
Inventory Planner by Sageが返信しました 2021年4月6日

We're so glad to hear that Inventory Planner helps with your stock forecasting and purchasing! Thank you for your feedback and detailed review!

2017年2月22日

We love Inventory Planner. The app itself is easy to use and provides all the additional inventory management support we need, and the customer service/support has been phenomenal.

Anchorage Museum Association
アメリカ合衆国
アプリの使用期間:29日
2023年6月27日

Did not work - inventory in IP didn't match Amazon or other sales channels inventory. When I requested a refund - they were less than helpful, even though the only thing the app helped us with was confusing our true invenetory numbers

Uther
カナダ
アプリの使用期間:1年以上
Inventory Planner by Sageが返信しました 2023年6月28日

Hi Uther,

Thank you for your review, I'm sorry you're not reporting a more positive experience however.

Taking a look into your account, you connected your Amazon account successfully, but not your Shopify store. This could well be the reason that you were experiencing issues between the two. My colleague from our support team has been trying to contact you over the past two weeks to troubleshoot this with you, but has not had any luck on that score.

Regarding your request for a cancellation we received that and have actioned it today.

I'm sorry things didn't work out. If you have a change of heart, we'd love to see your business thrive on Inventory Planner and our support agents stand ready to help you with connecting your data as needed.

Tom (Inventory Planner by Sage)

2021年1月13日

Fantastic application for planning my inventory. I love it.
I recommend to every store which has multiple numbers of products

bilal&sajjaducl
イギリス
アプリの使用期間:25日
Inventory Planner by Sageが返信しました 2021年1月13日

Thanks for your feedback. We love to hear that Inventory Planner helps with managing your stock and ordering!