レビュー (153)

総合評価
4.2
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の3%は4つ星です
  • 評価の3%は3つ星です
  • 評価の3%は2つ星です
  • 評価の8%は1つ星です
2024年12月21日

This app ended up being useless for us, a huge waste of time and money. Be careful what you commit to, make sure you have an out if you can't use it.

We couldn't generate accurate forecasts that take into account the seasonality of our product. When set to last sales, which was originally recommended by the IP team, it dramatically over forecasted sales and reorders. The other two methods didn't ...

TA3
アメリカ合衆国
アプリの使用期間:10ヶ月
Inventory Planner by Sageが返信しました 2025年1月7日

Hi there,

Thank you for providing such detailed feedback. While we understand the challenges you’ve encountered, we want to emphasize that we provided training to the team ...

編集日:2022年9月12日

Inventory Planner was great before it was acquired by Bright Pearl. Now they are trying to lock their loyal customers into contract with terrible customer service and little feature updates. If you don't currently use this app, I don't recommend them. Bright Pearl is a terrible parent company. Try something like Cogsy.

Sivana
アメリカ合衆国
アプリの使用期間:10年以上
Inventory Planner by Sageが返信しました 2022年9月16日

Hi there,

Thank you for your feedback, we really appreciate hearing it - especially from our customers who have been with us for so long.

I'm sorry that you feel we've gone ...

編集日:2022年12月20日

Held hostage on a 12 month contract with Brightpearl on this Inventory Planner app, was paying about $300/month and they jacked it up over $600/month and required us to sign a 12 month contract. All this during our busiest time of year here in Q4, and threatened to shut down our account if we didn't renew even with asking to push the renewal to January 2023. Software isn't bad, but the service ...

Parker Clay
アメリカ合衆国
アプリの使用期間:5年以上
Inventory Planner by Sageが返信しました 2022年12月15日

Hi Parker,

Thank you for your feedback, I'm sorry to hear that it's not more glowing however.

To give you a view from our perspective, we advised you that we were changing ...

2024年2月11日

It is with a heavy heart that I am giving Inventory Planner a 1-star review.

We have been using Inventory Planner for over 4 years now and in that time we enjoyed all of the great features it had to offer. There is a lot of data to play with, and we finally set it up just the way we wanted.

Unfortunately, when our team inquired about negotiating a yearly contract (as opposed to the monthly ...

George and Willy
中華人民共和国香港特別行政区
アプリの使用期間:3年弱
Inventory Planner by Sageが返信しました 2024年7月5日

Hi there,

Thank you for sharing your feedback. I understand that you were informed about the implementation of the GMV pricing model for new and existing customers of ...

2022年11月7日

Be wary merchants! They try to force a new, over 2.5x priced, year long contract by threatening to close the service in a few days if you don't sign their deal.

Hifitalo
フィンランド
アプリの使用期間:2年以上
Inventory Planner by Sageが返信しました 2022年11月8日

Hi there,

Thank you for your feedback, however I'm sorry to hear that it's not under happier circumstances.

I've spoken with your Account Manager who has informed me that due ...

2021年8月25日

I used this app to help with controlling stock levels in real time but once stock had been updated through IP the total would not decrease until I manually uploaded the accurate numbers . When I asked about the problem I was told to contact Shopify and play email tag . If you are looking for this to actually track anything look at another app first.

Steam Whistle Employee
カナダ
アプリの使用期間:約2年
Inventory Planner by Sageが返信しました 2021年8月25日

We're sorry to hear about your experience using Inventory Planner. Unfortunately the functionality you describe is not something we support. Shopify acts as master of ...

2023年6月27日

Did not work - inventory in IP didn't match Amazon or other sales channels inventory. When I requested a refund - they were less than helpful, even though the only thing the app helped us with was confusing our true invenetory numbers

Uther
カナダ
アプリの使用期間:1年以上
Inventory Planner by Sageが返信しました 2023年6月28日

Hi Uther,

Thank you for your review, I'm sorry you're not reporting a more positive experience however.

Taking a look into your account, you connected your Amazon account ...

2023年6月28日

Awful experience, dreadful service and woeful project management. 6 months after signing up we are still waiting to use the tool. They seem incapable of managing a project or providing any form of support.

Bedfolk
イギリス
アプリの使用期間:1年以上
Inventory Planner by Sageが返信しました 2023年6月29日

Hi there,

Thank you for your feedback, I'm sorry to hear about the delays you're experiencing.

Not to make excuses in any way, but the setup for your account is more ...

2023年8月17日

THIS APP DOES NOT DO WHAT IT IS DESIGNED TO DO.

The logic this software uses is fundamentally flawed and there doesn't seem to be any fix for this. Once you realize this you will spend days going back and forth with their support chat as they only respond once every 4 hours if your lucky.

If your products have a long lead time (in our case 3 months) and you sell out of inventory during this time ...

Auberge Designs
カナダ
アプリの使用期間:9ヶ月
Inventory Planner by Sageが返信しました 2023年8月29日

Hi there,

Thank you for your feedback, I'm sorry to hear it's not very positive however.

I've taken a look into your conversation history with our Support team and it looks ...

2023年1月11日

Very buggy, overly complicated. Data was not reliable. And support team was totally unhelpful. I've also also hear sketchy sales practices on raising prices drastically once you are on. (As they know it's hard to stop using it once you have migrated all orders, data, etc.)

Amberjack
アメリカ合衆国
アプリの使用期間:5ヶ月
Inventory Planner by Sageが返信しました 2023年1月12日

Hi there,

Thank you for your feedback. I'm sorry to hear that you're experiencing issues with Inventory Planner.

Looking back at our interactions, we last heard from you in ...