レビュー (152)

総合評価
4.2
評価レベルごとの件数
  • 評価の84%は5つ星です
  • 評価の3%は4つ星です
  • 評価の3%は3つ星です
  • 評価の3%は2つ星です
  • 評価の9%は1つ星です
2025年1月28日

We have used Inventory Planner for years and were big fans of the tool. It has helped us with inventory forecasting in the past. Over the last few months, we have had significant challenges with Inventory Planner API with Shopify, and our data has been intermittently been syncing in Inventory Planner. For example, our last sync was Jan 13, 2025. This syncing issue has repeatedly happened over the last quarter of 2024 into 2025.

This has disrupted our analysis and forecast planning. We believe the Inventory Planner is working on a solution on updating their API to Shopify, but its not clear to us when this will be fixed and help our team with.

We would love to keep working with Inventory Planner if they can provide a stable API with Shopify.

Altenew
アメリカ合衆国
アプリの使用期間:9年以上
Inventory Planner by Sageが返信しました 2025年2月14日

Hi there,

Thank you for your feedback and for being a long-time user of Inventory Planner. We understand how frustrating sync issues can be, and we really appreciate your patience while we worked on a solution.

The issue was caused by Shopify moving to a new system, GraphQL, and no longer supporting the old system (REST API) that our connector was built on. This change made it harder for us to resolve the issue quickly, but we’ve since put in a fix, and the sync is now working reliably. If you have any questions or need more help, our support team is always here for you!

Kindest regards,
Ade

Inventory Planner by Sage Team

2025年2月23日

Software itself works fine and I used it for a few years. It saved me a lot of time with PO and forecasting stock levels. HOWEVER, since purchasing IP, Sage have increased the annual/semi annual fees dramatically with no signs of stopping. They will corner you in an automatically renewing contract and bleed you dry. Luckily there are a number of solid alternatives out there now. I would avoid at all costs and recommend you do not sign any contracts.

Beauti
ニュージーランド
アプリの使用期間:3年弱
2024年8月14日

Inventory Planner is not robust enough for our needs and has a lot of bugs. Customer support is lacking after the initial training period. Once the initial training period is over the people who were helping resolve the issues just refer you to the standard support option. This app requires a lot of manual work to see the accurate results, and you need to be using the platform for over one year for accurate information as they can't factor stockouts from Shopify or Shiphero. One example of manual work that is needed to see accurate results is reviewing data for seasonal products vs new fasting selling items. We are a clothing brand so our default method is seasonal, but the app doesn't have the ability to use a different method for products that haven't been in our catalog for a full season without a lot of manual overrides.

Wild Oak Boutique
アメリカ合衆国
アプリの使用期間:2ヶ月
2022年6月15日

This is the best app for inventory forecasting I found on Shopify by far (I tested them all), but unfortunately it's extremely expensive to use. And in recent, it became so expensive that it put the app out of the question for us. I hope in the future you can drop your prices by increasing the app users and maybe charge for any extra support?

مكتبة بنيان
ドイツ
アプリの使用期間:7ヶ月
Inventory Planner by Sageが返信しました 2022年7月8日

Hi there,

Thank you for your review, we really appreciate your feedback. It's great to hear that you found us to be the best for inventory forecasting!

I'm really sorry to hear that you hit a stumbling block with our pricing. I'm not sure if you're aware but our pricing is based on use and there are tweaks that you can make which will alter the cost. Please reach out to our support team so we can help you find a good match for your business: https://www.inventory-planner.com/contact-us/

Thank you again for your review,
Tom (Inventory Planner)