JetPrint: Print On Demand , Počet recenzí: 363
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Great platform. Easy to use and interact with different types of options and flexibilities to create your designs. Happy with the quality of their products they offer. We order, and they deliver. We will rate them as a Top 10 app for 2021.
The app is user friendly and takes a little time to get use to. It still has a lot of opportunities for improvement but overall works great and the quality is good.
this app has really helped make our business. amazing customer service and awesome quality products shipped fast. highly recommend
I Would you use it again or recommend it to a friend. Great products and price.
I used this app to help me create my own brand of watch. It was very simple to use, and speedy responses if I had any questions. Can't wait to see my samples!
I gave a 2 stars for numerous things, speed of shipping was about 3 weeks but no tracking was given, the quality of the watch I ordered wasn't as good as I thought it would be, it feels like it will rust easily and compared to one I looked at in town at my local jewellery store, its not as good quality, the prices should be much lower, also USD is more expensive and I cannot see the conversion once I import it to my store which is unfair, I have to guess and depending on the currency conversion I am charged extra by my bank which is not very fair for an $18USD watch cost me $38NZD if I am going to resell it I would get complaints, the watch also stopped working numerous times, so I was late for one appointment because I was counting on the watch to work but it was 1 hour late.
Thank you for your feedback. At present, we have improved the app in all aspects. The average production time is 5-7 working days(depending on the quantity of the order products) The average shipping time for Standard Delivery is about 14-20 working days, and 5-9 working days for Express Delivery. Regarding logistics tracking, we have also upgraded the system so that the tracking number will be automatically updated within two days of the delivery of the package.
They have not sent out products that I paid for a month ago and did severe damage to my reputation as a shop. I've paid for so many undelivered products that Etsy refunded to customers because of delays from this shop and they went silent on me. Half of my customers have received free products because of this place, stay clear of them.
Hello,
We sincerely apologize for the inconvenience and frustration caused by the delay in fulfilling your order.
In response to your concerns:
1. We're truly sorry to hear that your order did not occur as expected. Rest assured, we're actively addressing the issue to prevent such delays in the future.
2. If the order production time exceeds the expected timeframe, we'd like to offer you the option to apply for our fastest transportation method at no additional cost.
3. To ensure that your property is protected, you can submit a refund request to us.
Thank you for bringing this matter to our attention. We look forward to regaining your trust and providing you with the exceptional service you deserve.
ODELLACO
I use this app for watches for my online store. It has been a great help to my business. Jennifer from Jetprint helped me with great customer service!! I love the watches. Plus if you ask for help and customization the Jetprint team is willing to go the extra mile to help you!
GREAT APP
Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business;)
I used the older version of this app. When the new one deployed, I placed an order and was caught in the middle of both apps receiving a double charge for the item. Used the chat on the app and received quick responses and a refund for the double charge. Excellent customer service and support. The new is full of new design mockups that look wonderful and their design tool is so easy to use. Would recommend to anyone with or without much design experience. Great job JetPrint.
I have only been using JetPrint a very short time, & ordered 2 prototypes from them, a mini backpack & a wallet, with one of our custom designs. I must admit, they arrived much sooner than I thought they would, & we were all very impressed with the quality of the items & the printing. Our only complaint is we wish they had more options for white labeling & packaging, but otherwise, we are thrilled.