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You should fix set price with one click for all variants
Hey there,
We’re sorry to hear that you’ve had a frustrating experience with our app.
To clarify, for products with multiple attributes, our app does allow you to set prices for all variants with a single click. For example, with product number 312, if you adjust the price for the "Black" option, it will automatically update the prices for both "Men" and "Women" options under that attribute.
However, for products with a single attribute, such as just "size," the price cannot be uniformly modified during synchronization at this time. We have noted your feedback, and it has been added to our development waiting list.
If you have any further suggestions or need assistance, please reach out to our customer service team.
Thank you for your understanding.
Great service and good prices!
I would like to rate them higher, but my design was not followed. The logo was to be white, it's gray. Also, the wording on the laces is upside down.
Hi,
We sincerely apologize for the issues you experienced with your recent order from JetPrint.
We understand that you ordered four pairs of shoes with the product number 613. Let's address the specific problems you mentioned and provide a solution.
Regarding the logo color: The logo was intended to be white, but it appears gray due to the black surface of the shoes. The black background can sometimes show through the white print, creating the gray appearance you noticed.
For the issue with the wording on the laces: The shoes and shoelaces are printed separately and then assembled. Normally, we align the letters so they are correct when the shoes face forward. However, your design required the opposite alignment, leading to the reversed text. We have reported this issue to the relevant department to ensure closer inspection during assembly in the future.
While we cannot change the logo color due to production constraints, we can offer a solution for the shoelace problem. We are happy to send you a replacement shoe buckle, allowing you to reassemble the laces correctly.
Thank you for your understanding and patience. If there's anything else we can do to improve your experience, please let us know.
I ordered one of my own designs and it was ok, honestly all jetprint needs is more jacket styles, men and women's clothing.
Hello,
Thank you so much for choosing JetPrint and for your honest feedback! We appreciate your fair evaluation of our services.
We acknowledge that our production lines for jackets and women's clothing are not as many as other products at present, which means that the development progress in these areas is slower.
However, we always prioritize our customers' needs, and we've added your suggestions to our product development waiting list.
If you have any further ideas or feedback, please don't hesitate to reach out to our customer service team. We're here to help!
Thank you.
Offering an impressive combination of quality, variety, and service, JetPrint's really a reliable print-on-demand partner, I can confidently recommend JetPrint to anyone who requires print on demand products or services.
love it. easy to design, publish and great product choices.
bonjour,
je le recommande cette application, sauf il y a truc à améliorer les logos en relief pour les chaussures baskets et sneakers .
Cordialement.
IMPERIAL 125 R'B.
I am not happy with the design strategy. The designs don’t align well because there’s no auto fit or boundaries to put them in place. They slide all over the place. I was unsuccessful after a whole hour trying to mirror my shoe designs so no, I’m not satisfied with my experience.
Hi... I think that it's wonderful that you offer watches... which is the primary reason that I am using JetPrint... and may end up using for your leather bags. I'm new at this and perhaps I am not using your product editor in which you place the image correctly but it seems like I have to start over from scratch if I have to make changes to the design. When I have used Printify and Printful, they have a way to edit the designs without have to start all over. Lastly, it would be nice to have the one time 5% Sample Discount easily available without having to place the sample order on hold and then requesting the discount from your support team. Thank you! Bob
Consistant technical errors present your clients with an unpleasent experiance.
Hi,
We sincerely apologize for the unpleasant experience you've had with our app. Your feedback is important to us, and we are committed to improving our service.
If you encounter any errors, please reach out to our customer service department, and we will be more than happy to assist you in resolving them. Additionally, if you have any suggestions for how we can enhance your experience, please don't hesitate to share them with our team.
Thank you for your understanding, and we appreciate your support as we work to improve JetPrint.