JetPrint: Print On Demand , Počet recenzí: 351
Zpřesnit
-
Podle hodnocení
Super happy with my first set of watches.
They're beautifully impressive, arrived quickly - I wanted to see how they look in a hurry so used express, and customer service also top notch! Looking forward to more, thank you!
We started using JetPrint recently for our shoes manufacturing, after testing some other suppliers, and we found JetPrint to have the best variety including large men sizes and the best quality so far. They meet their fulfillment times and ship worldwide, which is very beneficial.
UPDATED to 4 stars because:
1. Support is seriously lacking. Promising answers that never arrive.
2. No support escalation option.
3. Additional items shipping cost BUG. Shipping cost for additional items is calculated like it is the first item. This is a showstopper. Must be fixed ASAP.
These guys always help out when there is an issue. Great app and I look forward to a long working partnership with them.
I have ordered a few products from this supplier. so far everything has come as created. Slow shipping but hey its not AMAZON
I love this app it’s is so easy to navigate, me and my 3 other co founders of Who’z Your Auntie just recently opened our store and jet print being so easy to navigate made all of it possible thanks a lot jet print
I have really been enjoying this app! It's actually become a bit of an addiction now, as I love working with designs! The only thing I don't like about the experience so far is the continual asking for a review from me after I already gave one. (This had 5 stars until now!) There should be an option, once a review has already been given, to stop that window from showing up so often. Do this and I'll put it back to 5 stars again.
I would give 10 out of 5 stars if I could! I very nearly gave up on Shopify as I didn't want to sell crappy products that my customers would be disappointed with. I couldn't find anything with value unless it was tshirts which I didn't want to sell. I stumbled across JetPrint and I cannot recommend this enough. Products are super high quality, the design software is easy peasy and simple. The mockup and importing is CRAZY - They include the information chart (material, fasten type etc) in the description for you so you don't have to copy over and waste precious time. I am SO EXCITED to start selling my products. Thank you so much JetPrint - you've made my entire year! Only one thing - please make some more wonderful watches for me to sell!!!
Love all the options for footwear and home and living items. Had one minor hiccup and the customer service was by far amazing. Jennifer from Partnership Management company was outstanding and had my issue fixed immediately. Thank you!
Update: I ordered 3 phone grips in February and I received two. The third came blank. I was told I would receive both a refund and a free phone grip. Neither of which has happened. Each time I ask, I get no tracking info nor any real information regarding my transaction. Needless to say I am disappointed as I still like their watches but am now reconsidering my relationship wit this company.
Great customer service. My watch arrived on time but in an Avengers box. Express service is truly express and everyone loves the watch. Minus the box hiccup, I like the watches.
Thank you for your feedback, and we apologize for the unpleasant shopping experience we gave you on the phone grip. At present, we have reorganized our support team, which is more professional in customer service, product production, logistics and transportation than before. Now we sincerely invite you to come back to our app again and you will definitely have unexpected surprises!Please feel free to contact our support team, we can provide you with a free sample.
I gave a 2 stars for numerous things, speed of shipping was about 3 weeks but no tracking was given, the quality of the watch I ordered wasn't as good as I thought it would be, it feels like it will rust easily and compared to one I looked at in town at my local jewellery store, its not as good quality, the prices should be much lower, also USD is more expensive and I cannot see the conversion once I import it to my store which is unfair, I have to guess and depending on the currency conversion I am charged extra by my bank which is not very fair for an $18USD watch cost me $38NZD if I am going to resell it I would get complaints, the watch also stopped working numerous times, so I was late for one appointment because I was counting on the watch to work but it was 1 hour late.
Thank you for your feedback. At present, we have improved the app in all aspects. The average production time is 5-7 working days(depending on the quantity of the order products) The average shipping time for Standard Delivery is about 14-20 working days, and 5-9 working days for Express Delivery. Regarding logistics tracking, we have also upgraded the system so that the tracking number will be automatically updated within two days of the delivery of the package.