JetPrint: Print On Demand , Počet recenzí: 357

Celkové hodnocení
4
Počty podle úrovně hodnocení
  • 68 % hodnocení s 5 hvězdami
  • 12 % hodnocení s 4 hvězdami
  • 7 % hodnocení s 3 hvězdami
  • 4 % hodnocení s 2 hvězdami
  • 9 % hodnocení s 1 hvězdami
5. duben 2021

Just started using this app today and it's OK but would like to see more previews of how my logo looks on the tongue of sneakers. Just needs more preview angles to make sure I have my logo just right.

Savy Base
Spojené státy
Doba používání aplikace: 6 měsíci
11. květen 2021

I like this app very easy to use I haven't made a sale yet so not sure about the fulfillment but so far so good

Cool Style Fashion
Spojené státy
Doba používání aplikace: 12 dny
Datum úprav: 24. leden 2023

I have yet to see their quality, as I am still making products, but slow CS response time (mid conversation the assistant dipped for more than 15 hours as of now) and literally asking to be reviewed EVERY time I move pages or try to work on a product disrupts work flow.

On to what I have found so far, 3-6 week ship time for most items (Watches for example) means customers will be waiting a long time for the item. No assurance on if its shipped with your business information or theirs, also they ship the bill of lading/RO sheet/Whatever WITH the item with a different price on it than customers will be paying which will lead to issues as well.

But I do like that they have things I have not seen elsewhere. It would be nice if they could do something about shipping times and the invoice issue.

On the user side of things, the whole site looks like an Ali-express site that you get to modify which means that the products have long, similar names to each other because they are keyword stuffed instead of made for customers (us) to use best. You have to take down item numbers in order to find it again because the ability to clone a item and then edit the image in it is not possible from what I have seen.

Edit: Even AFTER leaving this review it continues to barrage me with 'please rate us' things. If this keeps up, I will uninstall.

Edit: 2 Weeks and STILL getting 'rate us' requests.

DestasDakimakura
Spojené státy
Doba používání aplikace: 8 měsíci
Vývojář JetPrint Fulfillment odpověděl 18. duben 2023

Hello my friend, my apologies for the previous unhappy experience and unusually slow response. For now, JetPrint POD Center has reorganized a better-dedicated customer service team to help you deal with the problem in time. Therefore, we really appreciate your important feedback and advice on the User Interface. We will continue to improve the website including functions and products, please kindly allow us a little more time to test it before the official launch, we'll inform you as soon as the optimization is completed.

14. březen 2023

love their large selection of products, just wish I was able to add more products to my store, the app keeps freezing when designing a product.

Ethnic Twist Designs, LLC
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář JetPrint Fulfillment odpověděl 18. duben 2023

Hi, thank you very much for your affirmation of the product types on our website. At present, our technical department is trying to solve the problems you feedback. We're quite sure that in the near future, our website will bring you a better sales experience.

13. prosinec 2020

Honestly, we gave it a try, they shipped out 1 product and my customer got it dirty... and with ink and stains. They offered a refund, but never heard from them again...

Speedwolfs™
Švýcarsko
Doba používání aplikace: 6 měsíci
Vývojář JetPrint Fulfillment odpověděl 13. prosinec 2020

We are very sorry for the inconvenience caused by our delay. Due to the surge in orders before Christmas, the financial department’s processing of orders requiring refunds was a little slower than usual. We have already made the refund, it'll appear on your account in 1-3 days at most. We promise will pay more attention to rapid response and demand processing in the following services.

8. srpen 2021

I love this app it’s is so easy to navigate, me and my 3 other co founders of Who’z Your Auntie just recently opened our store and jet print being so easy to navigate made all of it possible thanks a lot jet print

Who’z Your AUNTIE!!!!
Kanada
Doba používání aplikace: 11 dny
26. leden 2019

I never imagined I would be able to design my own tartan watches! So far I'm impressed... can't wait to see my first sample watch... the design interface was really straightforward to use... After my order arrives I'll further review... The Tartan Artisan ®, Scotland. So far thumbs up! :)

THE DECLARATION OF ARBROATH
Spojené království
Doba používání aplikace: 11 dny
5. červenec 2018

Just getting started, but have to say so far their support people were super fast, informed and friendly answering all of our questions. The user interface for uploading is pretty simple. They also sound like they have some beautiful new products in the works. We'll update as we get going.

Love Your Hens
Spojené státy
Doba používání aplikace: 11 dny
Vývojář JetPrint Fulfillment odpověděl 25. říjen 2019

Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. We have a variety of watch styles for your watch brand business;)

21. duben 2020

Be very careful with this app. After downloading and building my product, I was unable to view my dashboard and create a sample order. App is unresponsive on numerous occasions, and technical support is inadequate in providing assistance. Several times, I didn't receive a response for over 3 hours. Technical support agent completely ignored my symptoms and provided answers to a problem, I wasn't even having.

ASSORTMENT GALLERY
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář JetPrint Fulfillment odpověděl 31. březen 2024

Hey there,

Thank you very much for taking the time to review our app. We sincerely apologize for the inconvenience you experienced with our product.

Rest assured, the issues you encountered have been addressed, and we have implemented fixes to ensure smoother functionality, especially regarding the dashboard and sample order creation.

We are deeply sorry for the delay in our response to your queries. We understand the frustration this may have caused and have taken steps to improve our response times. In the new year, we've expanded our support team to ensure more prompt and effective assistance for our users.

Your feedback is invaluable to us, and we appreciate your patience. If you have any further suggestions or encounter any other issues, please don't hesitate to reach out.

Thanks.

22. březen 2021

Does not ship to my home town where most of customers are. Cant even get a representative to write or email me back. Bad for my business because me trusting this app is a bad reflection of me. I’m beyond disappointed at how unprofessional and inconsiderate my first experience has been treated for me and as so for my customers.

IvanardoAnthonyApparel
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář JetPrint Fulfillment odpověděl 1. duben 2024

Hey there,

We're sincerely sorry for the inconvenience you've experienced. At JetPrint, we strive to provide top-notch service to all our customers. We want to assure you that we currently support shipping orders to anywhere in the world. However, it seems there may have been a miscommunication or oversight in your case.

Our brand new team is dedicated to promptly addressing any issues that arise. Please provide us with your shipping address so that we can investigate this matter further, provide you with the most accurate information, or discuss potential solutions together.

We sincerely apologize for any disappointment or inconvenience caused. We value your business and hope for the opportunity to serve you again in the future.