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When things work, they’re great (as you would expect any business to be). The problems arise when things go wrong. We’ve done literally thousands of orders over the last few years with JetPrint largely without issue and would be happy to have given them 4 stars. But over the last 6-8 weeks the service has become extremely poor for seemingly easy to fix matters, costing us financially and ...
FOR DESIGNING THE SHOES IF EACH TEMPLATE COULD BE SEPARATED SO WE CAN DESIGN EACH PART AND ASPECT OF THE SHOE. ALSO IF MORE SELECTIONS CAN BE ADDED FOR KIDS SUCH AS AIR FORCE 1 AND JORDAN SHOES THAT WOULD BE AWESOME!
The shoe customization options are impressive, with an extensive variety to choose from. The design possibilities are exciting, and I appreciate the creative freedom offered. Unfortunately, there's no feature to save works in progress, which is frustrating when creating complex designs. The app's stability issues are also concerning — frequent freezes force users to restart their design process ...
Hi... I think that it's wonderful that you offer watches... which is the primary reason that I am using JetPrint... and may end up using for your leather bags. I'm new at this and perhaps I am not using your product editor in which you place the image correctly but it seems like I have to start over from scratch if I have to make changes to the design. When I have used Printify and Printful, they ...
At this point I would not recommend.
Hi, I have redone the Hoodies, Codes as follows 8m5pcq7l , c5d7ldnc
All these products were done on your app, and are listed in My Products with codes 7o7j46s4 & h8ob4c43
These are for an event so do what you can and refund me for what you can”t I need them for the 20/8/24
From: Lisa from JetPrint Print On Demand
Sent: Monday, August 5, 2024 12:26 PM
To: ...
Hello,
We apologize for the inconvenience caused. We need to explain to you about your order.
All times mentioned are UTC+8.
On August 2, 2024, 9 products were ordered, ...
One of the best customer services I've experienced in any of the business I've dealt with, Lisa was very quick and very knowledgeable. Made my whole experience at Jet Print an incredible experience. Their app and system is very friendly user as well.
I HAVE BEEN ASKING FOR THIS FEATURE SINCE APRIL 2024. FOR DESIGNING THE SHOES IF EACH TEMPLATE COULD BE SEPARATED SO WE CAN DESIGN EACH PART AND ASPECT OF THE SHOE. THE APP WAS JUST UPGRADED AND ITS DISAPPOINTING THAT THIS WASN'T ADDRESSED.
I would like to rate them higher, but my design was not followed. The logo was to be white, it's gray. Also, the wording on the laces is upside down.
Hi,
We sincerely apologize for the issues you experienced with your recent order from JetPrint.
We understand that you ordered four pairs of shoes with the product number 613 ...
Your customer service Is Poor. The respnse time is extremely slow, and there appears to be little interest in actually learning the issues that need to be solved. There appears to be a canned response to rpblems without investibgation into the actual problem. Your sustem lacks effective personal assistance.
Hi,
We sincerely apologize for the inconvenience and frustration this issue has caused you.
Upon reviewing your case, we found that you contacted us 4 days ago (UTC+8) ...
Hey, this is my first time using Jet print and it took me a while to understand addon. I think this will be good for many other products.
thanks