JetPrint: Print On Demand , 360 değerlendirme

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17 Nisan 2024

I LOVE ALL OF YOUR PRODUCTS KEEP ADDING MORE GREAT STUFF AND IT WOULD BE IF YOU WOULD ADD AOP SHOE BOXES AND PRINTABLE WOMEN HIGH HEEL SHOES

SHOPCODECLOTHING
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 4 yıl
1 Nisan 2024

excellent

LASC
Kanada
Uygulamayı kullanma süresi:2 yıldan fazla
17 Nisan 2024

Amazing program! Super high quality products, friendly customer service, the best prices on the market thanks again.

Footprints For Faith
Kanada
Uygulamayı kullanma süresi:1 yıldan fazla
15 Şubat 2024

Quality is great for SNEAKERS. This is where they shine. They do not have HALF sizes for sneakers, unfortunately.

TwiceAsHard Designs
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
18 Mart 2024

love their amount of products and the versatility. main draw back for me was the design platform. It kept freezing and reseting midway through and when I tried to save as draft. I came back to it the next day and it was gone. Currently waiting on response from JET I hope there is a fix or I am doing something wrong because I love their options

Thazofobik
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
5 Şubat 2024

They are not responsive to emails and messages. However the app appears to run smoothly.

BrazenEmblazon
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
JetPrint Fulfillment yanıt 18 Şubat 2024

Hey there,

We're sorry for the delay in getting back to your emails and messages promptly. Cus most of our employees were on vacation for Chinese New Year celebrations and a little more slowdown than we had hoped for, but we back now. And we're fully committed to addressing your concerns as quickly as possible.

11 Nisan 2024 tarihinde düzenlendi

The app is user friendly over all I love the selection of things that JetPrint offers. I am thrilled with their customer service. Top Notch. Anything I asked them or needed help with, they promptly replied. There are actual humans working at this company.

ScarletIrisCreations.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:22 gün
JetPrint Fulfillment yanıt 22 Mart 2024

Hey there,

Thank you for taking the time to share your feedback with us.

Regarding your first point about displaying shipping costs, we understand your concern. The reason why we do not display shipping costs in the "Compare At..." section is because we cannot accurately provide real-time shipping costs for every possible destination. If we were to fix a specific country for shipping costs, it might create the misconception that this cost is synchronized with the customer's target market, which could lead to confusion. Our aim is to provide transparent and accurate pricing, and displaying fixed shipping costs may not align with this goal.

Regarding your second point about shipping charges, we acknowledge that shipping costs are a significant factor for our customers. We are constantly working to negotiate reasonable shipping rates with our carriers to offer competitive prices. Additionally, we encourage you to consider the total price (product price plus shipping price) when comparing our services with other print-on-demand companies.

We appreciate your feedback on modifying our app, and we'll keep you updated via email once any changes are implemented.

Thank you.

19 Şubat 2024

Very easy to use. I like creating products with it.

originalityworks
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
20 Mart 2024

The sneaker and materials itself were of high quality and they fit ok- but it seemed unfinished and one side in particular looked handcut and misshapen. numerous visible product issues not in the mockups online -double stitches, frayed edges, etc. when i posted pictures of the actual product reaction was less than enthusiastic. others say they have had a positive experience so maybe it was that one product but right now I wouldn't recommend for a higher end shop.

RULEZ
Kanada
Uygulamayı kullanma süresi:19 gün
JetPrint Fulfillment yanıt 21 Mart 2024

Hey there,

Thank you for providing your feedback. We appreciate your pursuit of the perfect product.

On March 20th (UTC+8), you reached out to us via online chat, expressing your concerns and preferences regarding our products. Among your requests, you specifically mentioned the importance of double stitching for you. We provided a detailed response to your inquiries on that day, and I will reiterate it here.

1. Our products are all made-to-order and hand-sewn. While we strive for consistency, it's important to note that achieving perfectly parallel double stitching in every pair may not always be feasible. If uniformity is essential to you, we suggest considering bulk orders.

2. Regrettably, we are unable to offer refunds for minor discrepancies such as slightly uneven stitching or minor fraying along the edges. Due to the handmade nature of our process, some degree of variation is to be expected.

3. While we value your dedication to customer satisfaction, we must clarify that we cannot guarantee flawlessness in every pair of shoes.

We appreciate your input and wish you success in finding a supplier that meets your exacting standards.

Thank you.

2 Nisan 2024 tarihinde düzenlendi

In some ways it is easy to create product, although it would help if the product template gave the size of the image needed to produce a good quality print.

Also, it would be nice to be able to see the shipping price from China to the USA, as I don't plan on selling elsewhere. But then I just discovered that shipping to the USA isn't supported. So I guess I'll go elsewhere

Update 04/02/2024: Don't know what the issue was, but today I was able to initiate two different orders and had no issues with the USA shipping address. Just a glitch in the system, or whatever. Anyway, glad to say so far everything is okay.

Also, JetPrint customer service was VERY responsive which bodes well for the future.

CLH Designs
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:15 gün
JetPrint Fulfillment yanıt 1 Nisan 2024

Hello,

Thank you very much for your feedback.

It appears there might be a misunderstanding. We want to clarify that we ship many orders to the United States and can deliver orders worldwide.

If you could kindly provide us with the address or a screenshot of the address information you entered, we would be happy to investigate the issue further. Please reach out to our customer service department, and we will do our best to resolve any issues you may have.

Thank you.