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I love this App. Jade with the customer service team is top notch. They customized my widget to look exactly like I wanted. Now thats what I call service.
Thank you for your amazing feedback! We're so glad you love Joy Subscriptions and that our team could customize the widget just the way you wanted. That’s exactly the level of service we strive for! 😊
I am currently building a new Shopify website and as I choose and install apps, I see how important prompt and clearly communicated support is to keep the momentum going and the stress at bay. Jade and Toby were awesome at both of these things and I now have the Subscription widget in place very quickly, with a little bit of customization, thanks to Jade's GREAT service and communication, and Toby's quick and accurate customizations. Thanks to you both!!! Now, I just need to sell some subscriptions to our annual membership when we launch the new site!
Thank you so much for your thoughtful review! We’re thrilled to hear that Jade and Toby were able to make your setup process smooth and stress-free. They’ll be delighted to hear your kind words! Best of luck with your new Shopify website and the launch of your annual membership subscriptions. We’re here to support you every step of the way - cheers to your success!
Sonny really helped me identify some issues that i had with subscribe and save and i was able to address them quickly. Thanks Sonny
Thank you for your feedback! We’re so glad Sonny could assist you in resolving the issues quickly. If there’s anything else you need, don’t hesitate to reach out. 😊
Fantastic app and an amazing team! The app was extensively customized to meet our specific needs, and we truly appreciate the effort and dedication put into it. Thank you so much for your excellent service!
Thank you for your amazing feedback! We’re thrilled to hear the app was customized to fit your needs and that you’re happy with our service. Your support means a lot to us!
Great support! Very fast help and nice communication. Definitely recommended. The functions of the app are great and exactly what I was looking for.
Thank you so much for your lovely feedback! We’re happy to hear the app has what you need and that our support team was able to help quickly. Your recommendation means the world to us! 😊
Hana was very helpful during our conversation - very quick responses, immediate reaction. I rate her 5 out of 5.
Dziękujemy za opinię! Cieszymy się, że nasz zespół mógł pomóc i że jesteś zadowolony z obsługi. Jesteśmy zawsze do Twojej dyspozycji!
Amazing support, works well. Damian and William are a great help.
Thank you so much for your kind words! We're thrilled to hear that Damian and William could assist you and that you're happy with the app. If you need anything else, we're always here to help!
I am very please with the help I received to help me set up this app on my exciting account. I would recommend this app in the future. Alyssa and Jade were phenomenal to work with.
Thank you so much for your kind words and recommendation! Alyssa and Jade will be thrilled to know their support made a difference. We’re here whenever you need us. 😊
I'm relatively new, but so far, excellent. I had a request, and Audrey helped me quickly and professionally.
Thank you for sharing your experience! We’re so glad to hear things are going smoothly and that you received quick and professional support. We’re here whenever you need us! 😊
Just installed this app today - so far, so good.
The customer service rep was very helpful and efficient and even changed the wording on the subscribe option to better suit my website.
And the best part? It's free :)
Thank you for sharing your experience! We're glad to hear the app is off to a great start for you and that our customer service team could assist in tailoring the subscribe option to match your website. We're excited for you to explore all the features Joy Subscription has to offer. And yes, it's free, so enjoy! Let us know if you need anything else!