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I've only just downloaded the app, but the customer support thus far has been great and it seems to fit my needs.
Jade was my customer support person and was responsive and helpful with every question I had.
Thank you for sharing your experience! Jade will be so happy to hear that her responsiveness and support made a difference for you. We're here to ensure the app continues to meet your needs—just let us know if you have more questions! 😊
Fantastic help from Hana, a great app!
Thank you for the kind words! We’re so glad Hana could assist you. If you need further help, don’t hesitate to reach out. 😊
Our store is on a vintage theme, so I wasn't able to install the widget myself. The support team were fantastic, they had it installed and set up quickly and efficiently. Great service, thank you!
Thank you for sharing your experience! It’s great to know our team could help get everything set up for your vintage theme. We're here anytime you need more assistance!
Wonderful app with fast reply.
Easy to use!
Thank you for your kind words! We’re so happy you find the app easy to use and that our support team could assist you quickly. 😊
Ich liebe diese App. Es erleichtert einiges und ist super vielfältig. Auch der Support ist echt klasse. Das Support-Team war super nett und schnell bei der Problembehebung.
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass die App Ihre Arbeit erleichtert und Sie mit unserer Unterstützung zufrieden sind. Unser Support-Team freut sich über Ihre lieben Worte und ist jederzeit für Sie da. 😊
Thank you for your quick response and the precise adjustments to the language. Despite being a free service, the customer support feels like that of a premium service. I appreciate your help, Emily.
Thank you for your kind words! We're so happy to hear that you’re enjoying the service and that our support team has made a positive impression. We’re always here to help, and we appreciate your feedback!
Really useful, Hana was very supportive and helpful through the chat to translate the app
Thank you for your feedback! We're glad to hear you found the app useful and that our support team was able to assist you effectively. We're always here to help! 😊
Kind and quick support, thank you Hana <3
Thank you so much for your feedback! We’re happy Hana could provide such kind and quick support for you. We’re always here to help. ❤️
Joy ha sido magnifica para la experiencia de mis clientes, fue muy complicado conseguir una app que tuviese todo lo que necesitaba y esta cumplió mis expectativas en su totalidad, adicionalmente agradezco a Jasmin que me ha brindado el apoyo que he requerido en todo momento
Muchas gracias por tu reseña. Nos alegra saber que Joy ha mejorado la experiencia de tus clientes y que cumplió con todas tus expectativas. Jasmin estará encantada de saber que su apoyo fue útil en todo momento. ¡Estamos aquí para ayudarte siempre que lo necesites!
Excellent customer service. Immediate response and able to fix things on the back end so I didn't have to code anything. Much better than the other app I was using in the past.
Thank you for your feedback! We're thrilled to hear you had such a great experience with our customer service and found it hassle-free. Glad to know we could make things easier for you! 😊