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Our customers love the simplicity of the reward program. Easy to understand and easy to use!! :)
I have found this application to be highly effective for my clients, and it is user-friendly. Whenever I have inquiries, the support team is extremely helpful and responds promptly.
Love this app! and Customer service is very fast and effective. Thank you so much Hana for helping me. She is very knowledgable and kind.
App seems great so far and their support (shout out to Hanna) has been spectacular. Not able to give a proper review until I have used it for a while though.
It's an excellent rewards application. It would be ideal to have the option to exclude customers from the program based on their tags, instead of doing it individually.
Hello there,
Thank you for your feedback and for sharing your thoughts about the Joy Loyalty app. We're thrilled to hear that you're finding it valuable for your rewards program.
We wanted to follow up regarding your suggestion to exclude customers from the program based on their tags. We're happy to let you know that this functionality is already available as part of our Advanced Plan. By upgrading, you’ll gain access to this feature, allowing you to exclude customers automatically based on their tags, streamlining your rewards program.
Additionally, the Rule engine feature will enable you to reward points based on a variety of customizable conditions, such as customer segments, order details, email domains, countries, and more. This flexibility can help you tailor your loyalty program to meet your business goals effectively.
If you’re interested, we’d be happy to assist you with the upgrade process or provide more details about these features. Please feel free to reply to this email, and we can get started right away.
Thank you again for choosing Joy Loyalty to support your business.
Best regards,
Joy Loyalty Team
I recently reached out to the support team for assistance, and Sonny was incredibly helpful! He provided clear and prompt guidance, ensuring my issue was resolved efficiently. The app itself is user-friendly and packed with useful features. Thanks to Sonny and the team for their excellent service and dedication. Highly recommend this app and their support team!
Fantastic customer experience with Audrey championing a dev update to link Form completion with automatic Loyalty App sign-up. A great outcome that dramatically improved my store's CX/UX. Thanks again Audrey!
Parkash fixed something for me today! He was great to work with. Thank you again!
I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to anyone looking for a reliable and well-supported solution!"
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They respond quickly and provide clear answers to questions about points and rewards. Overall, it’s easy to get the help you need, and the team is friendly and efficient.