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The friendly customer service is always at my finger tips to walk to me through anything I need help with, shout out to Audrey!
Love this app! The team has been extremely helpful in answering all of my questions and are available every time i need them! I spoke with Sonny today & I felt like a pain with all of my questions but he was patient with me & very knowledgeable! I just set this up & I am hoping to return with satisfied customer reviews! :)
Fast response from Haha. thank you Haha
Support was really helpful especially Sonny who went extra mile to answer all my requests.
Thank you Audrey & Doris for your fast support! You are amazing!
Amazing App with Amazing customer service who guide you step by step in every kind of request
Hana
10000 Thanks to Hana from Support Team! Helped me immediately without hesitation and did a great job, I am amazed and can only say great service, no the best service I have ever had thank you
I chose this app because of the service recommendations. But they will only give you a demo on the product if you are going to sign up for advanced. I don't know what I wanted until I saw a demo. Back and forth, they didn't want to help so I uninstalled. I just asked for a demo.
Hi diycustoms.store team,
Thank you for trying Joy Loyalty Rewards and for sharing your feedback. We’re truly sorry for any frustration caused during your experience.
Our demo calls are usually offered to users requiring advanced customization, but we acknowledge that our approach was too rigid in this case, and we regret that we didn’t accommodate your request better. That was never our intention, and we sincerely apologize for any inconvenience.
We’d love to make it right and properly assist you. If you’re willing to reinstall the app, our team will arrange a demo call for you right away to walk you through the features and setup. We truly appreciate your consideration and hope to have another chance to support your business.
Best regards,
Joy Support Team
L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.
The app is great, easy to use and the customer service is very prompt, special mention to Hana, she is very professional