Joy: ロイヤルティプログラム, ポイントアプリ
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
- 価格設定
-
無料プランあり。 無料体験あり。
- ハイライト
- アメリカのビジネスに人気
- 管理画面で直接操作
- 最新テーマに対応
- 評価
- 4.9 (1,929)
特集の画像ギャラリー
ご存知でしたか: Joyは、お客様が満足するまでいつでもサポートを提供し、素晴らしいカスタマーエクスペリエンスをお届けします。
市場は変わりました。ロイヤルティも変わりました。そのため、魅力的なロイヤルティプログラムが必要です。Joyが他と本当に違うことに気づくかもしれません。私たちの報酬ルールは最も革新的であり、マイルストーン報酬を提供する唯一のプログラムです。さらに、引き換え不要の自動割引を利用した高度なティア特典もあります。私たちは10年間の大規模なeコマースの経験を持ち、そのベストプラクティスをShopifyに導入しています。あ、ちなみに私たちのPOSエクステンションはシルクのようにスムーズです。
- ポイントによる購入報酬、マイルストーン報酬（例: 5回目の注文、10回目の注文の報酬）
- ティア特典: 自動割引（組み合わせ設定可能）、オンラインおよびPOSで利用可能
- ストアで使用できるスタック可能/組み合わせ可能な割引により、コンバージョン率が向上します
- POSおよびPOS Proエクステンション、オンラインおよびオフラインストアのシームレスな体験
- ロイヤルティページジェネレーター、すべてのプランに組み込みのメール通知と自動化機能
- ハイライト
- アメリカのビジネスに人気
- 管理画面で直接操作
- 最新テーマに対応
言語
英語、 スペイン語、 イタリア語、 フランス語、 日本語、と ドイツ語
連携対象システム・アプリ
- Shopify Flow
- Shopify POS
- チェックアウト
- お客様アカウント
- Transcy
- POS
- Judge.me
- Klaviyo
- Loox
- Product reviews
カテゴリー
価格設定
スタータープラン
無料
- ロイヤルティページジェネレーター
- 月最大150件の無料注文
- ポイントプログラム：サインアップ、注文
- リディームプログラム
- カスタムメール
- 基本的な統合
プロフェッショナル
$24.99 /月
POSオプション付きで月最大1000件の無料注文（オプションで$15）。追加の100注文ごとに$15（交渉可能）。
- フリープランのすべて
- 1000件の無料注文 + POS（オプション）に$15
- VIPティア
- カスタマイズ可能なメール
- すべてのポイントとリディームプログラム
- リテンション分析
14日間の無料体験
アドバンストプラン
$99 /月
月最大2000件の無料注文。追加の100注文ごとに$10（交渉可能）。
- プロフェッショナルプランのすべての機能
- POSエクステンション有効化
- POSでポイントの利用
- POSでクーポンの利用
- POSで顧客の誕生日追加
14日間の無料体験
エンタープライズプラン
$499 /月
月最大7000件の無料注文。追加の100注文ごとに$5（交渉可能）。
- ヘッドレスコマース（Hydrogen）
- APIとWebhook
- 高度な統合
- オンデマンド開発
- 優先サポート
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
レビュー (1,929)
Great app for loyalty points. A lot of features and the free version offers more than enough possibilities to see if it fits your store.
Their customer support is fast and always happy to help.
Today I received some help from Hana with upgrading our limit on transactions.
Within 5 minutes it was solved and Hana even took the time to check up on our settings to see if its all set up properly. Thanks Hana!
We had an issue that the widget popup doesnt show properly and it was behind the header, thanks to the professional and prompt support from Abby and Raymond , the issue was resolved. Keep up the great service you offer!
This is a great app! My customers love it and it has brought me in quite a bit of sales so it's a win win! I love when I can make my customers happy and Joy does that. Also, I reached out to support today and Audrey was so very helpful and made sure everything was just right. She also had an awesome personality and felt more like a friendly chat than a boring professional one. 10 stars for Audrey! And Joy!
Hello Team,
I am writing to urgently address an issue regarding our subscription. We have been using this plugin since June, but after that, we did not utilize any of the features of the app. Unfortunately, we overlooked canceling the subscription, resulting in a charge. Could someone please assist in processing a refund for this?
Looking forward to hearing your response on this.
Update- The case was promptly looked into and resolved. Thank you
Hi there,
This is Liz from Joy Support Team. Thank you for reaching out and sharing your concerns regarding Joy app's billing. I’d like to provide further clarification regarding the billing and status of the app.
1. Free vs. Paid Plans:
Our app offers both Free and Paid plans (Pro, Advanced, and Enterprise). Your account was on the Pro plan ($29 monthly), which includes advanced features. While deactivating the app may limit its functionality, it does not automatically revert to the Free plan or stop charges.
2. App Billing and Deactivation vs. Uninstallation:
While the app may have been deactivated on your store, it was not uninstalled and the charge was not canceled. Shopify’s billing system considers an app to be in use as long as it remains installed on the store, regardless of whether its features are actively used or deactivated. To stop subscription charges, the app must be uninstalled from your store.
Here is a document on the app's charges for your reference: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
3. Clarification on Deactivation:
Deactivating the app disables its functionality on your storefront or admin but does not sever its connection to your Shopify store. This preserves your data and configurations for future use and keeps the app available for reactivation.
4. No Transactions Recorded:
We’ve reviewed the app’s activity on your store and confirmed that there were no transactions during the specified period since this May 2024. However, as you were still on the Pro plan and the app was installed, subscription charges were generated by Shopify.
I hope my explanation clarifies any confusion. And I've sent a follow-up email to your email address.
Hope to hear from you soon!
Best regards,
Liz
Joy Support Team
Update 21/12/24:
We're pleased to hear that everything has been resolved. Should you have any further questions, don't hesitate to reach out at any time.
I’ve been using the Joy app for loyalty points and rewards, and it has exceeded my expectations in every way! Setting up the program was a breeze, and the customization options are fantastic – I was able to easily align it with my store’s branding.
My customers love earning and redeeming points, and the app makes the process seamless. It's been a great way to encourage repeat purchases and boost customer engagement. The analytics and reporting features also give me valuable insights into how the program is performing.
A special shout-out to Damian from customer service, who has been incredibly helpful. Whenever I’ve had questions or needed assistance, Damian has been prompt, professional, and went above and beyond to ensure I was taken care of.
Overall, the Joy app has been a game-changer for my store’s loyalty program, and I highly recommend it to anyone looking to boost customer retention with an easy-to-manage rewards system!
サポート
アプリサポートはJoy Loyalty (by Avada)によって提供されています。
特集
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