Judge.me Product Reviews , Počet recenzí: 28 014

Well, the support is good, and the review process is straightforward. The main thing I don't like is that customers get a request for review every time they purchase until they finally write a review. I'd prefer they only get one request for each different product.

The app has been a little challenging to use and import my old order history from Wix to Shopify.

Hakima was WONDERFUL !!! I cannot thank her enough. I have spoken to many Judge.me team members and none were able to help me over the 4 -5 week period of trying to transfer my old orders over to receive reviews on the new website. Hakima worked for hours with me to fix this major issue and she was so so helpful and knew exactly what to do. So many others had just sent me links to blog posts that were not helpful at all. I am very grateful for her determination and strong customer service skills !!!

I am also surprised that this issue was quite tricky to resolve as I am sure many people are in a similar situation.

Other than that issue the app seems user friendly for customers which is great.

Thankyou Hakima, I am so happy you could help me.

Really like the app itself.
But as soon as I installed it within an hour, my contact form spam started with 50+ per day. Until then we had 1 every few months.
Nothing else was changed.
I've been quickly called by Judge Me support.
They are extremely helpful at looking at the issue.
I've increased stars due to this.
It could be completely chance timing that we started getting spam for the first time ever, but I'll keep trying the app and find a work around.

Simple and easy-to-use app. Customer support is helpful.
However, the email template customisation could be better...with a little more options and room for customisation.

Judge.me has been FANTASTIC in their support - they were very prompt and kind in helping answer my problem/queries!

I can't thank them enough - and this review tool, I've heard, has been highly recommended

Great App, The customer care representative Samuel was super helpful. Thank you

very Good just setting up, havent used yet , but support has been helpful quick and prompt

So far, the app has been good. It's still early days since launching the website but I am impressed with the Support team. Their prompt responses has been great when needing assistance with something.

Update: I had given this app 5 reviews. Since then, I added a second site with more to come. However, there is ONE guy at the support group that has made this a nightmare for me. Everybody else is great. However, whenever I run into this guy, I spend hours and he never solved a single problem. As a result, I am lowering this to 4 reviews.

ORIGINAL REVIEW:
I tried 5 different Review apps. Judge.me is absolutely the best value - by far. It has excellent support (well, except for that 1 guy). It is the most native Review app for Shopify and it has all the bells and whistles you would find in other apps that are so much more expensive.

Just started using it. So far the support has been great.