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Excellent Service!!!!User Friendly and excellent customer support.
The help I received by Hoang with setting up the app on my shopify store was brilliant and so efficient. Could not be happier.
The technical support team is shockingly swift in replies and technical guidance.
For users/customers like me, who always feel distanced because 1)I know nothing about computer coding, 2) there is no way to reach most online offices now via a phone call,
judge.me technical team is able to respond promptly to my queries in times of distress: ROUND THE CLOCK. I emailed them a few times between Singapore time 11am - 2pm, and Andrew responded. I emailed them again between 4pm to 8pm, and Fatima responded.
Very heartening to see such swift replies to help me.
It is so scary for me, but they helped me promptly every time.
Thank you Andrew and Fatima!!!!
I've been using Judge.me for about 6 months and the app works quite well. Lots of settings and flexibility with the setup. The few times I have needed to involve customer service, they have been prompt, friendly, and able to get my problems solved quite quickly. Highly recommend.
Honestly was a delight talking with them and getting them to help me build and set up the app itself.
Great App and great Team! Thank you...
Ron is a Rockstar and not only did he easily fix my issue to view my reviews, but he also adapted his support to guide me instead of remoting in as I could not give permissions at the time.
Thank you for your help.
Awesome customer service from the team! They have done above and beyond on everything I needed. They offered to match my theme color and placed the review in bigger and more visible position which make the website a better looking. Having a hard time to follow the instructions for setting up the snippets, they have done it all for me in no time. A 5 stars service I have ever experienced.
It was a great swift Customer service, in fact I barely lifted a finger and all my issues were sorted by the agent himself. Thanks !
Jess helped me a lot to set up and resolve all of my queries. Thanks for your support