Recenze (36 271)
Zpřesnit
-
Podle hodnocení
Honestly, my theme was more vintage so I had difficulty plugging the reviews in. That was until I saw a support message from Abraão asking if I needed help installing it. He showed me how to give him collaborative access to my store and helped me install everything swiftly.
Judge.me has 24/7 support. Reviews are essential and anyone new to the Shopify game should use these services. I have 23 reviews added to my store for free, and I'm going premium soon.
Thank you Abraão for your patience and extensive support. You made Shopify much easier for me!
Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.
The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.
The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.
There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.
The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.
There is currently no way to change this at this point.
This app is just not made for stores that use more than one language at the same time.
Found all this after spending about 3 weeks of my extra time customizing it.
Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well.
For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!
I recently started using the Judge.me app for my online store, and I am impressed with the results! The setup was a breeze from the beginning thanks to the intuitive interface and clear instructions. The app seamlessly integrates with my Shopify store, making it easy to collect and display customer reviews.
One of the outstanding features is the customization options. I appreciate being able to tailor the review request emails to match my brand's voice and aesthetics. The automatic reminders have significantly helped increase the number of reviews, and greatly boosted our store’s credibility and trustworthiness.
Overall, Judge.me has exceeded my expectations. It’s an indispensable tool for any e-commerce business looking to enhance its customer review system. Highly recommended!
Great product, excellent support personnel, on top of things, easy to work with. Signed up for the monthly payment plan after a quick support chat, and yes, it is that good.
Solid app!! Great customer service! Always on point and quick. Thanks Igor for all the help.
Best service ever! Not only one person help me, involved 3 professional people supported to import reviews from Etsy into my new shop.
Thank you so much Hoang, Abderrahim, Daniel!
Wonderful app for collecting and displaying reviews on your store. Support is excellent - they will quickly assist with setting up the app. Highly recommend.
The app is pretty good it does what it says it does. I was hoping to be able to collect store reviews immediately after the checkout success on the "thank_you" page. I don't see a way to do that. I can create a /page/reviews and they can leave a store review there. You can also create an email template and email.... But with so many emails for marketing I really wanted to collect the review immediately after they purchase while they are still on the site. It says it integrates with Omnisend which I setup... but not really sure what kind of integration is offered. Its a good app I think but it is a little complicated. If you install this plan on spending a day or more getting it set up.... Email DNS settings, Import reviews, group products (paid plan only), setup templates...... Its a lot to get done!
Easy and simple to use and Judge me does what it says it will!
Perfect 24/7 support, great features and benefits.
Andrew promptly helped me fix my script and adapt it to our template.