Judge.me Product Reviews App

Brian, the engineer, provided a very professional and reassuring answer.

Very easy to set up and using the free plan is fine for me at the moment. excellent onboarding help from Igor! thank you,

Great app so far and support has been prompt and very helpful!

* UPDATE*

Since writing this review, I was directly contacted by the team which was quite sweet. You can tell they really care. I was informed that my concerns were valid and they have actually been working on an updated version of the navigation that will be widespread very shortly.

I was given early access to the new app, and it's so much better! I find it way easier to navigate and you can tell they really listened and addressed the issues with their navigation. And as mentioned, if you are still having a hard time finding something they are available 24/7 to help and I've never waited longer than 1 minute for someone to answer.

Honestly now I don't have any issues at all with judge.me, they're great and I'd recommend them to anyone with a shopify store wanting to add reviews.

***

(Previous review):
Look it's a helpful app and it does the trick for having reviews up on your site, however I do find their app is tricky to navigate even when upgrading to awesome. Customising the look and feel of emails is super confusing and hard to navigate. It seems like their whole layout is outdated and things are poorly organised.

That being said, their customer service is quick and helpful. I just wish they fixed up the app a little bit and it would save users + their staff time by not having so many questions to ask on how to use the thing.

Customer service = great
Review collection/automation = also great
App itself/customisation = not the clearest

Igor helped resolve my issue, thank you

Easy to install, the interface on the product pages look really nice with a lot of options for customization. Would highly recommend if you're switching from the Shopify Reviews App

thank you for your help, Victor made it super easy for me to customize the reviews carousel UI and verified some of my customers' reviews too

great communication the consultant even gave me a few tips that he could see for my site.

Excellent service! Gabriela was very helpful

I highly recommend the Judge.me app for anyone looking to enhance their Shopify store with reliable and efficient review management. The app itself is fantastic, offering a seamless and user-friendly experience that has significantly improved the way we handle customer reviews.

What truly sets Judge.me apart is their exceptional support team. Special shoutout to Victor, who has been amazing! His prompt and knowledgeable assistance has made a huge difference, ensuring that any issues or questions are resolved quickly and effectively.

Overall, Judge.me is an invaluable tool for our store, and their top-notch support makes it even better. Thank you, Victor, and the entire Judge.me team!