Judge.me Product Reviews App

Customer support has been very responsive and helpful. Happy we installed this app. Functionally, there are some things that would make it better and I hope you continue to develop the app. It would nice to be able to program app to send a different version of the review request for the 2nd and 3rd reminders instead of only being able to send the same email(s) to everyone. I have had some problems with text formatting in the request emails. Again, great customer service.

Ok so I have to say that I had started HATING this tool. And the reason for that is the interface, which is NOT intuitive AT ALL. (still isn't)
BUT, I pushed through, and they've got two things that they did better than anyone else :
- AMAZING customer service and technical support, almost 24/7
- access to A LOT of features
- For a fraction of the price competitors charge

If you can hire a UX designer and fix that first horrible pain point, you will have a killer app. Structure and group the features better, have a better on boarding process.
Thanks again

The app works well and the support team resolved my few problems very quickly. But I would have appreciate more design options for the review widget and the request e-mails.

great app very helpful and useful with many detailed items that can help your business great support system

Great customer service, Even though I did not have all the future I was looking for in the app, they were able to get me a refund.

The customer service is great! CSAs were very helpful in getting me started. The scrolling carousel is just what I was looking for! They even offered me a free 15-day trial so I can check out the features in the paid plan!!

I just use this APP this week, and one of my friends said it is good.I will try and see how it works.And I will recommend to others after I checked it!

very helpfull support

New to Judge.me but so far experiencing the functionality on the website GREAT. Mohammed assisted greatly and his service is fast and on point. The only downside is the Review Request Email format for Outlook emails is scrambled and not working, even though template setup and editing is great, the actual email delivered is far from it (work on other platforms) - Hope they can sort that one out soon. If they do, then it's a full on 5 star!

L'application n'était pas nécessairement facile à installer et à utiliser au départ, mais le service client offert par Rodrigo fut très utile et courtois.

Merci pour votre aide!