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Hakima was great. I couldn't find something in the app and she sent me a screen shot, a link and patiently helped me find what I was looking for.
I recently had the pleasure of using the Judge.Me app, provided by Hemp Factory Outlet, and I must say it has completely transformed the way we manage customer reviews. The app has proven to be an invaluable tool for our business, making the process of collecting and displaying reviews a breeze.
The app automatically sends out review requests to our customers after their purchase, and the response rate has been impressive. It's a great way to encourage customer feedback and improve our online reputation.
I initially had some frustrations losing reviews when i changed my shop themes. ( (this isnt a regular issue - so do not be concerned) it was due to my particular shop.
I contacted them and they were very very helpful and assigned someone to assist in my recovering these for me on my site.
Extremely helpful and very appreciative of their prompt and easy resolution.
super customer care
I wasn't sure how to put the reviews under the product on the homepage, but thanks a lot to Thanh and the team, it was solved! Really appreciated it! :D
felix was amazing in helping me out setting the review in my store very quick and helpful
Efficient and very reactive to reply about any kind of issue
Wonderful customer service! Highly recommend
The support with this app was out of this planet. Abraao helped to change everything to fit our page and he did it for almost two hours straight. Thanks, mate, much appreciated!
Looks to be a serious upgrade over Shopify. Was surprised that someone came online with me while installing and offered assistance. Good business practice and much appreciated.