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Nice app. Shopify review app is being discontinued and just moved to this app and Cassiano made it easy to migrate. Instructions with pics and he even helped with the widgets and review import. Thanks
quick and efficient service! Thank you!!
Excellent Customer Service
I recently had the pleasure of working with Ron from Technical Support, and I cannot express how impressed I am with the level of service and expertise he provided. Ron went above and beyond to assist me with all my questions and set up the widgets on my online store, making the entire process a breeze.
From the moment I reached out for assistance, Ron's professionalism and dedication to his job were evident. He greeted me with a warm and friendly demeanor, immediately putting me at ease. What truly stood out was his patience and willingness to address all my inquiries. No question was too trivial, and Ron ensured that I understood every step of the process.
Ron's technical knowledge was nothing short of astounding. He not only guided me through the widget setup but also took the time to explain the underlying concepts and how they would benefit my store. His deep understanding of the intricacies of the software and hardware involved was truly remarkable.
What truly set Ron apart was his ability to adapt to my specific needs. He didn't provide a one-size-fits-all solution but instead tailored his assistance to match the unique requirements of my store. This personalized approach made me feel like my success was genuinely important to him.
Throughout our interaction, Ron maintained excellent communication, responding promptly to my emails and messages. He kept me updated on the progress of the setup and ensured that I was comfortable with every decision we made together.
Thanks to Ron's invaluable assistance, my online store now boasts beautifully integrated widgets that enhance the user experience and boost functionality. I couldn't be happier with the results, and I owe it all to Ron's dedication, expertise, and exceptional customer service.
great app, great customer service
I just downloaded the free version today since my old product review app will be removed from shopify. It was recommended to me by shopify and I like that they had a free version. I needed some help with importing my old reviews, Ron was amazing! He was not only able to import my old reviews for me but he also helped me with the color of my review and email. He was patient and answered all my questions. So far this was a great decision.
If you're thinking about downloading it, DO IT!
Je commence tout juste à utiliser cette app. Mise en place simple. Réactivité du service-client. Seul point négatif pour le moment (plutôt gros point négatif pour moi) : Judge.me n'est pas pris en charge par l'app Shopify de traduction et donc nous sommes obligés d'en télécharger une autre uniquement pour traduire Judge.me.
The service is stellar. They always answer within a minute around the clock. They helped me transition from another review app and answered 1000 questions I had. Oh and of course the app looks and operates flawlessly.
Easy to set up and customer service is second to none!
Tonight, I stumbled upon Judge Me and was just getting it set up when a chat window from Dang suddenly appeared. What a wonderful discovery! Dang went out of his way to help me configure everything. I'm so appreciative of his outstanding assistance! I can't wait to use Judge Me and explore all of its features right now. Knowing that I have such a valuable tool at my disposal gives me peace of mind. I'm eager to see how my user experience is improved.