Judge.me Product Reviews App

If you want to allow customers to submit photo they charge $15, that's totally way too expensive based on option they offer.
This app totally not worth the price $15, while shopify plan is $29 they charge for this useless app $15/month

Absolutely terrible customer service. We found out after we set it up that no coupons were sent as rewards. We contacted the support, they told us its turned off, we sent screenshot as a proof that its not, they tell us we must have turned it on just now. Yeah right...
So we want to make test review, they tell us to upload review that matches conditions and reward will be sent. So we do that, no coupon is sent. Now they tell us its because it was done manually not automatically. Which nobody mentioned before. So I guess the only option is to wait and pray, and if it won't work this time, again somebody will tell me that we must have turned it off. Actually I should have just uninstalled it and use solution from other company. I wouldnt have wasted so much time and energy with these guys....

The app has slowed down the store by solid 15 points. The customer service will tell you how great and site-speed-friendly their app is - well the tests tell it clearly - the app is slowing down the store by a lot, no matter how great they think their app is. My advice - do a pagespeed test before and after installing the app, and widgets, and you'll see it for yourself.

Another thing - after uninstalling the app, they leave all their code on my website!!! I've uninstalled the app, and my speed score has still not fully recovered from before-installing and now I have to go through a bunch of code to delete whatever they've left. I would give them -5 stars, if I could.

UPDATE: The judge me support has spammed me over the last week literally everywhere. On all my personal and business emails, on forums I'm on, - and telegram, which is based on my personal phone number. How they've managed to find it, I have no idea - but it is a huge invasion of privacy. I really wish there would be a rating below 0 in cases like this. Be careful about data protection when being involved with them, I only gave them my business email, so I have no idea how they've found me on other platforms...

Yep same here, 2 stores with two different accounts even though its paid service messed up our facebook page and our store in general!

There is so much unnecessary. Moreover, why do those who comment and ask questions have to be members of my site? I don't want my clients to be bothered about it. I did not like.

Access Denied for Google Products Review Sheet , Contacted Support not resolved yet 9 days , No reply since 6 Days.

Pathetic Support.

App-Einbettung funktioniert nicht. Ich kann nur die Anzahl der importierten Bewertungen sehen aber keine weiteren Aktionen durchführen

Very bad service. Did not answer my e-mail and charge me although I cancelled the subscription. Do not recommended this app AT ALL unless you want to be screwed over.

goog

THIS IS NOT FREE! You have to pay to add your logo to emails or it will have a base template saying "add logo here" sent to your customers.