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New user. Ron provided stellar onboarding service. Still getting acquainted with the app, but I'm now miles ahead in understanding it, due to Ron's help with set up, and answering all of my initial questions. Looking forward to familiarizing myself with Judge.me Product Reviews!
Was loving it until recently. I had an entire review page for my customers, even made a QR Code card to send them straight there, but as of recent my review page completely disappeared. I didn't know why until I went into their app and saw they made the review page function a "$15 paid plan only" Which I don't have because I'm a tiny business and I'm sorry but $15 a month for a review page is way too much when you start adding up everything else as a solo business owner. And to also not be notified was kind of messed up
Sorry to hear that you were having an issue with the All Reviews Page, but maybe there has been a slight misunderstanding here?
The Reviews page is always a part of the Awesome plan and we'd definitely try and notify merchants in case we add or update our features. Regardless of the reason, we have reached out to you to get the QR code back on track. Hope it helps!
I would definitely recommend this app. They have great support and help me immediately with what I needed when I reached out.
very kind and very helpful
great App
Very helpful and kind customer service! Leandro was very quick to help me! :)
great app
Good service. They helped me solving Google Search review problem in 10 minutes.
The customer service is unmatched! So fast and attentive. It is pretty customizable, and can do so much more than just reviews. We use it to also showcase before and after images we are tagged in (we are in the skincare space)
Gena was super nice and helpful. I didn't even know I needed anything but she popped up in the chat offering to customize the app to my store's theme. Definitely recommend!