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nice to speak to nouhaila she was super fast to handle the issue we have
Amazing service! I have been using Judge.me for more than 2 years and the experience has been great!
So far everything looks great. We just installed the app, so time will tell of course. Support was extremely fast and helpful when I ran into a snag during the install.
*Update 1/4/24*
Woke up this morning and 817 reviews were duplicated on our website 23 hours ago. Contacted support and Mohamed was absolutely infuriating. He tried pushing the blame on to us for importing the reviews. We have literally been driving for the past two days and have not made any changes to our website or any of the apps installed. He kept telling us to turn off the Shop App syndication setting. Fine, that will remove the duplicates. BUT that will also prevent any new reviews collected by the Shop App from being published. So why, all of a sudden yesterday, did the Shop App syndication become a problem? And why would you try to push the blame on the customer? Nothing was changed on our end.
Hi there, thank you for your feedback.
Our team has been looking into the issue and was able to find the root cause. Both the reviews from Shop App and from Judge.me should be showing normally now, without duplications.
Our apologies for the duplicated reviews and for making you feel like it was your fault. We will make sure this won't happen again.
The juge team is very efficient, very good
From first impressions the app is a nice addition to my site and a suitable replacement for my previous Shopify product review app. I had a slight display issue after installing. Thanks to Felix this was promptly fixed for me after a request for app support.
The app works great, a lot of option and a really good price for the service especially when comparing with much higher priced alternatives.
Support is also quick and they were helpful each time, with Soufiane, Ron and Mohamed assisting me the past few times.
The app is incredibly user-friendly and their customer support is excellent. I had an issue , and I was assisted by a representative named Han. She was very friendly ! Their response time was lightning-fast, I could resolve my problem.
Great app and great customer support, Highly reccomended
Great customer service. I faced some technical issue after installing their app on our site and google started showing some error on google search console. Customer service team resolved the issue quickly. Good job
Excellent service. I was wondering how can i install a widget under my product image. I just simply msg and One of the representatives Joseph helped me so nicely to set it out.
Excellent response and guidance. This app recommended 100%.