Judge.me Product Reviews App

Judge.me Product Reviews App

Recensies (40.790)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
18 februari 2025

The lack of adaption for businesses is not only disappointing, it's insane. I'm so confused at the thousands of positive reviews here.

After reaching out to support as to why it's required that someone leaves;
- A title for the review
- Their full name
- Their review
- Their email
And explaining that it's more important to capture reviews than make it a multi-step process (friction heavy) for ...

rosewell
Australië
4 maanden gebruiken de app
Judge.me heeft geantwoord 24 februari 2025

Thank you for sharing your detailed feedback. We're really sorry to hear about your frustration, and we completely understand where you're coming from.

Our platform does ...

2 februari 2025

Was using the app on the free version, everything was fine. Then I wanted some extra features so I upgraded and paid the $15USD. i wanted to stop paying the $15 and revert to the previous version but the snakes do not allow you to do this. You have to cancel the App altogether. I find this deceptive and unethical. Shopify do better!

delizianaturally
Australië
12 maanden gebruiken de app
Judge.me heeft geantwoord 10 februari 2025

Thank you for your review. We’re sorry for the frustration you faced while managing the plans.

To clarify, you don’t need to cancel the app to go back to the free version. ...

22 januari 2025

We’ve been using this app for years, and it worked well initially. However, as our number of reviews and products grew, the app began to fail.

Despite reaching out to support, they were unable to resolve the issue. The advanced support team contacted us but didn’t address the core problem.

It’s been days without a solution, and we’re deeply disappointed.

Beware: This app may stop functioning ...

Onotone
Verenigde Staten
Ongeveer een jaar gebruiken de app
Judge.me heeft geantwoord 28 januari 2025

Thank you for sharing your experience. We sincerely apologize for the frustration this caused.

We have manually updated your product groups, and all reviews should be ...

23 januari 2025

1) This app does not provide much control to the store owner. I can't delete or modify a review. A customer can modify their own reviews if they go through the Judge.me website. THIS IS NOT OK. 2) The company "judge.me" emails my customers from a "judge.me" address rather than my store's address. 3) A product reviews app should be invisible to the store owner's customers, meaning that my store ...

Classy Stella
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Judge.me heeft geantwoord 28 januari 2025

Thank you for your feedback, and we're sorry to hear that our app didn’t meet your expectations. Let us address your concerns:

(1) and (4): While web reviews cannot be ...

10 februari 2025

I currently hate it. I finally found the place to re request a review and it didn't work. Thinking it was a problem on my end, I closed the window and tried to find the request page again. Have spent hours coming over the site of all sorts of other features it wants to sell me, and other products I've purchased that it wants me to review, but can't find what I'm looking for. 'just go to judge.me/ ...

VulcanDogPortraits.com
Verenigde Staten
Ongeveer een maand gebruiken de app
Judge.me heeft geantwoord 24 februari 2025

We're really sorry to hear about your frustration. It sounds like you're having trouble finding the re-review request feature, and that’s definitely not the experience we ...

18 februari 2025

I signed up for what I thought was the free plan as a way to have it installed when I'm set up and ready to start selling. So, imagine my surprise today when I was charged for the premium plan. My website isn't set up completely but I already know which review app I won't use when it is. Thanks for nothing.

Good Scents Shop
Verenigde Staten
24 dagen gebruiken de app
Judge.me heeft geantwoord 24 februari 2025

We're sorry for the confusion about the plan charges. It sounds like you were on our free trial, which gives access to the Awesome features for a limited time. Once the trial ...

11 december 2024

Thank you Claudio for your incompetence. If you want to waste time, write to Judge support.

I ask for help with something very simple, and Claudio doesn't understand everything. 20 minutes of conversation and in the end he doesn't even help me find the solution and leaves me all alone. For the price of the application, this isn't right.

Woofy Lab
Frankrijk
5 maanden gebruiken de app
Judge.me heeft geantwoord 18 december 2024

We're very sorry to hear that the experience you had with our agent has not been up to standard. We'll be working with our agents to ensure your requests are understood by ...

24 december 2024

Terrible Customer Service Experience
I had an extremely disappointing experience with their customer service. I reached out for help with an issue and the developer, Soufiane, asked for permission to access the app. Without waiting for my explicit consent, he started making changes and publishing on my live theme. This is a blatant disregard for customer consent and professionalism.

When I ...

Gems In Trove
Verenigde Staten
8 dagen gebruiken de app
Judge.me heeft geantwoord 27 december 2024

We’re truly sorry to hear about your experience and deeply regret falling short of your expectations. We take feedback like yours very seriously, as it helps us improve our ...

7 november 2024

This app support tried 10 different ways to prevent my store have verified reviews due to some ambiguous " rule" while lacking reasonable features to display individual review as verified on homepage , the support was going out their way and out of line to disqualify your store personally, he asked me millions of question like a cop and insist that I prove that I own my own store! Who the f* are ...

TCGuardian
Verenigde Staten
2 maanden gebruiken de app
Judge.me heeft geantwoord 19 november 2024

We're truly sorry to hear about your frustration with how our agent handled the review verification for your store.

Our verification process is in place to maintain the ...

8 januari 2025

This got to be the worst support I have ever encountered. Feels like bunch of bots that does not help at all except copy and paste. worst app

LoomyDraws
Verenigde Staten
2 maanden gebruiken de app
Judge.me heeft geantwoord 29 januari 2025

We’re really sorry to hear about your experience with our support. It looks like there was a misunderstanding in our conversation - our agent thought you had everything ...