Judge.me Product Reviews App

the fact that judge.me doesn't allow in-email reviews of multiple items at a time, and rather requires reviewers to click on separate buttons of each item in the email is wayyyyyy too much friction. also, requiring buyers to leave a title and review, rather than just stars and having the other fields optional, is another source of friction. it's unfortunate because judge.me integrates with my accordian tabs app, but the reviews emails are just way too messy.

Stay clear of the Live Chat rep called Dang. He cant understand english and it took me 3 times to explain the troubles I was having with the judge.me app - not good at all!

Had this app for over a year and it only collected 13 reviews a year ago and no more. I upgraded to $15 a month. Still no more reviews collected via this app. All my customers went directly to my website and left their reviews directly. Just a terrible app.

Many features seemed good, but then I discovered, and it's a massive, deal-breaking BUT...If a customer unsubscribes from receiving reviews request etc emails via judge.me from a PARTICULAR store, then they are unsubscribed from ALL stores. A person should be unsubscribing from receiving requests from a particular store only. If I knew this I would never have joined the paid plan. Surely this can be resolved?! Who in their right mind would pay for such a system...

I'm extremely disappointed with the Judge.me Product Reviews App, especially after my recent experience with their support team. After Abraão ran some code on my Shopify store, a significant portion of my product images were removed, leaving my store in a complete mess. To make matters worse, he acted like nothing had happened and offered no solution to fix the problem.

To add insult to injury, his manager Carlos was even worse. I showed him video proof of how my store looked before his staff messed it up, and he kept playing it off like nothing happened. This experience has been incredibly frustrating and has caused serious disruption to my business. I would not recommend this app to anyone, and I certainly won't be using it again. Proceed with caution if you value your store's integrity."

They changed my settings without our permission

It just doesn't work.

don't use this app ,it's terrible, don't use this app ,it's terrible don't use this app ,it's terrible

My account hasn't been working for months. I've contacted customer support for help and can't receive any help.

Update 3.1.2021 this app continues to be a problem. I have contacted support because of unused Javascript on my website. Support again has failed to help. I am removing this horrible app from my store. Support is terrible! This app is a rip off! I have tried using this app for the last 3 months and I am not happy at all. Chat support is not helpful. The google review feed data is not correct, google emails me weekly that my review feed data is WRONG. It is missing the brand name, and all product sku's are sent incorrectly. I have sent many messages, without any resolution to my problem. Not to mention, I am not even able to upload reviews manually CSV or XLS. This a waste of $15 a month!