Judge.me Product Reviews App
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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I had to remove this app because it took away all my previous Yopto Reviews and I have asked support to put back my reviews.
This App is definitely flawed, for example I had "silver" badge, I then published 3 verified reviews and it dropped to "bronze" which makes 0 sense. Live chat fobbed me off and said "oh maybe I accidentally set some of my reviews to Hidden" I DID NOT. So now I have to hide my trust badges because it's not displaying correctly. Will be uninstalling this App when I can as $15.99 a month is not worth it for a app that doesn't work correctly.
We're sorry to hear of your frustrating experience.
The ways in which we use and process personal data are GDPR compliant, we only collect the personal data required to operate our services. We are also processing your data erasure request and will update you shortly once this is done.
The reviewer however, has full control over what is public or not, including the reviews. They can at any time unpublish their reviews or even completely delete them.
In addition, the reviewer can choose how their name is displayed, including making it anonymous. They are free to change this whenever they want by logging in to their profile. This is to give reviewers more control over their reviews and their data.
We understand that the reviewer name logic could be improved and this is something that the team is working on.
Our team lead has been trying to get in touch to explain and we look forward to be able to connect with you.