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Their support team is always so helpful and available around the clock! I connected Judge.me with another app to import my reviews from my Etsy shop to my Shopify website. Their customer support team helped by marking all those reviews as VERIFIED. They checked my Etsy shop to verify them, first. I appreciated how thorough they were.
Ann was great in helping me set up the review widget and my store looks much better now1
The process of importing reviews using .csv file is super smooth. I wish there was a way to export a .csv fo any excel file of all your shopify product IDs with product URLs so i could get the template ready but it's okay.
Very helpful suggestions and explained concepts to me that I didnt think of and went above and beyond to help me
Hoang was great, provided exactly the information and guidance I needed to set up our review imports. Will have saved me a lot of time!!!
Felix was great and quick in responding to my issues and resolved it as well.
App is great too.
Super Appli et service en ligne au top ...que du ++++++
I love Judge.me app. I have not had any problems with it so far. I did have some questions and the rep came on quickly and answered them. I have been with them for a while now and everything has been good.
Nowadays customer service via a human is UNHEARD of. including SHOPIFY!!! If I could give Cesar 10 stars I would! He was so patient with me. I had to install the app, add the code to the theme and export/import reviews from an existing app and he was there every step of the way. Ten ********** for Cesar!! I have 2 other stores on Shopify that I will install this app on as well.
Just added the app (with some help from their customer service team), it looks great on our site and sits well in the store. I was able to import our old shopify reviews and now need to take a root around and look at all the extra options it gives