Judge.me Product Reviews App
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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They changed my settings without our permission
don't use this app ,it's terrible, don't use this app ,it's terrible don't use this app ,it's terrible
My account hasn't been working for months. I've contacted customer support for help and can't receive any help.
Hi,
We're very happy to learn that our support has reached out and resolved your issue.
Please feel free to let us know in case any other problem arises. Our support team will be there to help 24/7!
Update 3.1.2021 this app continues to be a problem. I have contacted support because of unused Javascript on my website. Support again has failed to help. I am removing this horrible app from my store. Support is terrible! This app is a rip off! I have tried using this app for the last 3 months and I am not happy at all. Chat support is not helpful. The google review feed data is not correct, google emails me weekly that my review feed data is WRONG. It is missing the brand name, and all product sku's are sent incorrectly. I have sent many messages, without any resolution to my problem. Not to mention, I am not even able to upload reviews manually CSV or XLS. This a waste of $15 a month!
Hi,
Founder and CEO of Judge.me here.
Sorry for the bad experience.
We're researching what went wrong here and will reach out very soon.
it sucks.
The email review form is not compatible with Outlook. So customers using Outlook as an email client on their computer will receive a broken Star rating form when they receive a review email. It's hard enough to get people to leave a product review; sending them a broken email is not going to help matters. Yes, there is text on the page "Trouble filling out the form? Directing the reader to "Write a review on the web" but again this is another hurdle the user has to jump to leave a review. I recommend choosing a different customer review app that directs the recipient to leave a review on a dedicated landing page, that way you avoid email client compatibility issues.
Hi,
Founder and CEO of Judge.me here.
We have email template settings that are optimized for Outlook. Our support team has reached out to you with the solution.
Hope this helps!
PJ
If you want to allow customers to submit photo they charge $15, that's totally way too expensive based on option they offer.
This app totally not worth the price $15, while shopify plan is $29 they charge for this useless app $15/month
Hi Markozy,
Review photos and review videos are now 100% free :)
This app is terrible, i imported all of my Etsy reviews and only 2 of them show up and they don't even show properly.
When I try to contact the about it the screen freezes. Completely useless
Hi there,
We're very sorry to hear that you're having issues importing your Etsy reviews. Upon checking, it seems the reviews have been imported, but as Store reviews, which is why they didn't show on your product page.
Our team has sent you an email with the next step to import these reviews to their correct products. We'll also check with you why the Chat function is not working on your store. Hope to hear back from you soon!
don't use it will ruined your sales
Hi there, we're sorry to hear that your sales were affected.
Our integration with Shop App is activated by default when you install the app, but it's possible to disable the sync within our settings.
Our team has shared with you the steps to do so. Please let us know if there's anything else we can help to get your sales up and running.
Absolutely terrible customer service. We found out after we set it up that no coupons were sent as rewards. We contacted the support, they told us its turned off, we sent screenshot as a proof that its not, they tell us we must have turned it on just now. Yeah right...
So we want to make test review, they tell us to upload review that matches conditions and reward will be sent. So we do that, no coupon is sent. Now they tell us its because it was done manually not automatically. Which nobody mentioned before. So I guess the only option is to wait and pray, and if it won't work this time, again somebody will tell me that we must have turned it off. Actually I should have just uninstalled it and use solution from other company. I wouldnt have wasted so much time and energy with these guys....