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Judge.me Product Reviews
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Support was kind and able to help me adjust a badge at the bottom of my page. I wish it would have been something easily done in the settings, but they were able to help me
Works great. Interface could honestly be MUCH better, but once you figure it out, it works. Customer service is very strong and responsive - unlike competitor St*mped, which is what made us go with Judge. Shout out to Vic for being esp helpful. Admittedly this is a high four-star.
So far so good, customer support was supper helpful
Affordable with great and quick support. They're transparent about limitations. Highly recommended for a simple reviews app. My main suggestion is to improve customization options, especially for email designs. While it lacks email design flexibility, the app's functionality is impressive.
My main suggestion, coming from a designer/marketer, is that there's room for significant improvement in customization options. While I can effectively initiate review requests through Klaviyo, the limitation arises when trying to incorporate direct review options within Klaviyo emails, allowing users to leave reviews right in the email itself—a substantial feature. It's unfortunate that the appearance of these emails falls short in comparison to my other email campaigns. However, it's essential to note that the app's functionality surpasses this limitation, making it a valuable choice for now.
Just onboarded today, had a couple of queries and had support from Soufiane from the team. Very helpful and clear. Overall the app is easy to use and hoping it will be a smooth journey.
The service chat was outstanding - very effective and pleasant. Helped me a lot - spared me time.. Now I shall learn the app better. Thank you...
Good app,a bit difficult to navigate your way through it(maybe because I just downloaded it).But customer service is good. Got helped in no time,by Hakima. Thanks
fast customer service. i appreciate the support
I should write two reviews actually, one for the Support Team and one for the app itself.
Support is amazing, they are always quick to respond and in most cases solved our problems (mostly display issues). We talked with Mohamed, Rodrigo and Hakima so far, all of them provided excellent support. 5 stars!
The app itself has its small annoying issues (email template looks different than sent email, not enough customization options, sometimes slow update times between the app and webshop, etc), but it does what is needs to do. Awesome plan is definitely worth the money, and the great support balances out the rest.
Worked with Abraão for installation...He was very helpful!