Judge.me Product Reviews App

Good, fast customer service and responsiveness. App is very useful but the email template function can be buggy and had to rewrite it using HTML option as font size wasn't consistent. Otherwise it's great

The Support Staff are great and very helpful. They are knowledgeable and get really hands on when you need it which We can appreciate.

The UGC Widget is a personal favorite of ours. This app has helped build trust between us and our customer's which is invaluable to our success as as brand. We highly recommend giving the Judge.me app a try.

The app does the basics well, but the multi-store feature is not ideal. Their support helped us with a workaround, but their system for syncing reviews for the same products across stores is not elegant...

Great addition to my online shop. Chat support is efficient, plenty of options to customize. I only wished it was a single-digit price per month, instead of the current price.

It's complex, but I was able to get on chat with customer service. Ron quickly identified some key settings that were messing up my configuration. I'm now back on track and looking forward to more reviews.

A little tricky to navigate but very powerful app. You get a lot in the free plan, but I did have to upgrade to the paid plan so that I could send review requests to past customers. That being said, the free plan is still full of enough features for a small business. Customer service is excellent, very knowledgeable and able to confidently resolve issues.

Very limited in the free version. I don't see the need to pay $15/month for a custom email template.
I'd pay once to get it unlocked but the monthly fee is killer on a small, low volume, shop.

Also, PoS transactions don't properly update if contact info is changed, so emails don't go out automatically, and there's no way to manually update either.

I see value in the app, but I have trouble even telling what extra I'd get for $15/month.

On the plus side, support answered my question within a couple hours on the weekend. So that's nice that they're quick to reply.

I would recommend this app to other business owners. It is quite user friendly and works very well. My only complaint is that it has mysteriously become disabled several times now. Luckily Leandro was able to easily walk me through how to re-enable it!

Abderrahman was unreal. Not going to lie I was putting off this task as I thought it was going to take ages (based off of experiences with other apps not yours) but my God he sorted it out in minutes!

I love how easy it is to use overall, and the fact that there's so much that can be done even in the free version! The only reason I took off one star is because it's been quite slow to low when I went through and customized everything. I had to hit refresh quite a bit to get certain setup pages to actually load properly. But it all worked out and I'm very happy!